Job Description

Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.



Role Description



The Marketing Program Management & Business Operations team is dedicated to simplifying processes, reducing complexity, and empowering our internal partners to thrive through best-in-class tools, systems, and workflows. By driving efficiencies and streamlining operations, we make work easier for everyone.



As a Senior Program & Business Operations Manager, you will lead initiatives that promote operational excellence and implement tools that enable Dropbox marketers to execute with speed and precision. You'll also be instrumental in managing high-impact workstreams and driving change across the Integrated Marketing organization.



In this role, you'll work closely with senior marketing leaders and cross-functional partners to ensure flawless execution of marketing strategies. You'll advocate for the adoption of scalable, AI-powered solutions that enhance productivity, foster innovation, and maximize the marketing team's impact.

Responsibilities



Manage and drive execution of important and high-impact Integrated Marketing projects, ensuring alignment with strategic goals and timely delivery.

Maintain and enhance program management dashboards and reporting frameworks to provide transparency and actionable insights to leadership and teams.

Identify and implement opportunities to simplify processes and improve operational efficiency across marketing workflows.

Champion change management efforts by communicating updates clearly, facilitating team alignment, and ensuring smooth adoption of new tools and processes.

Lead the development and implementation of the Integrated Marketing team's tools strategy, with a focus on leveraging best in class, AI-enabled tools

Act as a subject matter expert and evangelist for marketing tools & processes, providing training, documentation, and ongoing support to drive adoption and maximize value.

Requirements



8+ years of experience in marketing program/project management or operations, with a track record of leading large-scale, cross-functional initiatives or change efforts--ideally within SaaS or technology environments.

Demonstrated success managing complex projects and aligning cross-functional stakeholders in dynamic, matrixed organizations.

Highly self-motivated with a proactive, solution-oriented mindset and a strong focus on continuous improvement.

Skilled in assessing, selecting, and implementing a wide range of marketing, sales, and work management tools.

Proficient in defining processes and optimizing user experiences within Atlassian tools such as Jira and Confluence; familiarity with Salesforce, Marketo, and other work management platforms is a plus.

Exceptional organizational and time management skills, with the ability to juggle multiple priorities and consistently meet deadlines.

Experienced in developing and presenting reports, status updates, and performance insights to senior and executive-level stakeholders.

Preferred Qualifications



Prior experience in roles involving AI strategy, implementation, or tool enablement.

Experience supporting integrated marketing teams or working within marketing operations.

Knowledge of integrated marketing disciplines including campaigns, content, customer marketing, and partner/channel marketing.

Compensation

Canada Pay Range $166,200--$224,800 CAD



The range listed above is the expected annual salary/OTE for this role, subject to change.



Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).



Company Description



Dropbox isn't just a workplace--it's a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox--and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human--for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries--and yourself-- Dropbox is ready for you.



Team Description



The Dropbox Marketing Team shows the world how Dropbox makes work better. We're storytellers and strategists, exploring new ways to connect our products with the people who need them. From product launches to campaign strategy, positioning to digital marketing, we blend creativity with data-driven insights to build our brand and grow our impact. Working across disciplines, you will tap into your own inventiveness while collaborating with teams throughout the organization, including Product, Sales and Engineering. If you're excited about translating complex technologies into engaging narratives and shaping how the world understands and experiences Dropbox, join our Marketing team.



Areas of work include Digital Marketing, Brand Strategy, Content Marketing, Product Marketing, Campaign Marketing, SaaS Marketing, Growth Marketing, Marketing Operations, and Customer Insights.



Benefits



Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:



Competitive medical, dental and vision coverage*



Retirement savings through a defined contribution pension or savings plan



Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh

Income Protection Plans:

Life and disability insurance*

Business Travel Protection:

Travel medical and accident insurance*



Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food & groceries, and much more

Parental benefits including:

Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support



Mental health and wellness benefits



Additional benefits details are available upon request.



Where group plans are not available, allowances may be provided

Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy



Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.