Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

:

What will you do?

• Development and execution of strategic initiatives and projects within the PSOC, including the continued development of the program and its ongoing evolution. Identifying and realizing opportunities for process optimization
• Managing day-to-day PSOC operations, including:

• Ensuring effective communication across shifts in a 24/7/365 environment.
• Developing, implementing, and ensuring adherence with policy and process changes.
• Establishing norms, standards, and mechanisms to ensure programmatic excellence.
• Incident management: the intake, triage, assessment, and response to physical incidents, which may or may not affect Sun Life buildings and personnel.
• Manage the effective recruitment, onboarding, training, and development of new team members.
• Global alarm monitoring and guard dispatch.
• Preliminary to intermediary incident investigations, report writing and baseline physical threat monitoring.
• Supporting travel risk monitoring for Sun Life employees and Executives.
• Collection of basic intelligence from a variety of sources, in coordination with the Investigation and Intelligence team.
• Build and maintain strong relationships with business partners and colleagues across the team, especially with the Investigation and Intelligence team.
• Management of the IRC staff, in coordination with the Physical Security Operations Manager.
• Manage performance dashboards, analyze metrics, identify trends, and take appropriate action to address any risks or vulnerabilities associated with the trends.
• Management of knowledge documents for the PSOC and responsible for ensuring they are accurate and updated according to internal review cycles.

What You Need To Succeed

• Degree or diploma in security, investigations, or risk management; or comparable professional education/training in a field relevant to security or investigation management.
• Minimum of 5-years of experience leading teams within a corporate, government security, law enforcement environment, or risk department for a similar organization of comparable size and complexity.

• A recognized professional designation in physical and/or information security.
• A relentless passion for process efficiency, excellence, and program evolution.

What\xe2\x80\x99s In It For You?

• Competitive salary and bonus structure influenced by market range data.
• Benefits include pension, stock and savings programs to help build and enhance your future financial security.
• An environment of continuous learning and improvement.
• Flexible working arrangements and a common sense dress code, where you dictate how you dress based on your day.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 74,100/74 100 - 120,800/120 800

Job Category: Facilities

Posting End Date: 28/09/2023

Sun Life Financial