Job Description

Requisition ID: 7949
Department: Community & Social Services Dept.
Service: Long Term Care Services
Branch: LTC (Peter D. Clark) Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00 /hours per week
Affiliation: MPE
Salary Information: $88,335.52 - $111,718.88 annually (2022 rates of pay)
Location: Peter D. Clark, #7-9 Meridien Pl.
City: Ottawa, ON
Job Category: Community and Social Services
Application Close: 03/05/2023
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups using the self-identification questions as part of the on-line application process. The City of Ottawa is committed to an equitable, strategic and inclusive hiring process and supports a workforce that reflects the diverse population of Ottawa. In addition to meeting the requirements of the position, the following are considered assets:

• Lived experience and identity as a member of Indigenous, Black and other racialized communities, persons with disabilities, women and other equity- deserving groups

• Experience working with a diversity of communities from the many intersecting social identities, such as race, gender identities and expressions, sexual orientation, disability, class and religions facing the greatest systemic and structural barriers
• Knowledge of community demographics and the related socio-economic realities of diverse groups
• Demonstrated understanding of the value of diversity and inclusion in the workplace
• Ability to apply an equity and inclusion lens to customer service and to internal decision-making processes
• Ability to communicate in a language other than French or English
  

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident\xe2\x80\x99s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community. You are responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives consistent with corporate strategic direction and corporate vision, to the residents of a long term care facility. You provide professional leadership and coordination in the planning, implementation, and administration of related policies and programs. You are responsible for establishing and maintaining positive client relationships with internal and external management and stakeholders, including Compliance Advisors, the Ministry of Health and Long Term Care, Public Health Department, Real Property Assets Management and other Long Term Care Homes to clarify standards and best practices and provide expert advice on Food Service, Nutrition and Environmental policies. You are also responsible for developing and monitoring operating budgets, and for managing the human resources of the unit, including hiring, termination, performance management and discipline of staff as necessary.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in food sciences, hospitality and tourism management or a related field. Minimum of 5 years of experience in a health care institutional setting, including a minimum of 2 years in the management of human resources and/or external contract resources, and management of operating and capital budgets, preferably in a municipal setting.

KNOWLEDGE

• Principles, theories, standards and best practices in Food & Nutrition, housekeeping and laundry services.
• Public Health Act.
• Ministry of Health and Long Term Care Standards.
• Canadian College of Health Services Accreditation Standards.
• Principles, policies and practices of Nursing management and administration.
• Techniques, approaches and procedures appropriate to the multi-disciplinary management and delivery of care to residents with cognitive impairments and psycho-geriatric conditions.
• Infectious diseases and preventive measures.
• Community resources.
• Labour relations practices and administration of a collective agreement.
• Group dynamics and team building techniques.
• General knowledge of budget practices and procedures.
• General knowledge of the City of Ottawa and of corporate and departmental policies and procedures
• Legislation, policies, regulations, guidelines and operational procedures relevant to the operational area
• Contract document preparation, the tendering process and supervision of field services
• Supervisory experience and motivational techniques. Working knowledge of corporate human resource policies, practices and collective agreements related to managing in a unionized environment, including hiring, dismissal, performance management and the grievance procedure
• Financial management practices and budget processes
• Methods used to deal with the media in a professional manner
• Standards specific to specialty area
• Equipment operation specific to specialty area
• Computer applications, including MS Office,
• Must possess the training, experience and knowledge to organize the work and its performance.
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies: The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
• Demonstrates Business Sense \xe2\x80\x93 Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City\xe2\x80\x99s reputation and strategic direction
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term \xe2\x80\x9cclient\xe2\x80\x9d includes both internal and external clients)

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa\xe2\x80\x99s satisfaction.; Police record checks completed by a third-party company will not be accepted.
• The successful candidate will be required to complete a Declaration of Offences and Misconduct form.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.