Job Description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact:
The Global Security Team at OpenText is focused on protecting our people, property, and operations worldwide.
As part of the newly established Protective Services program, the Program Manager will support the development and execution of integrated, risk-based strategies across Employee and Executive Protection, Travel Risk Management, Corporate Event Security, and Threat Assessment and Investigation.
Based in Toronto, Ontario, and reporting to the Sr. Director of Global Security - Protective Services, this role is key to advancing a proactive, intelligence-led approach to personnel security.
As a Program Manager, Global Security, you will:

• Support the implementation and execution of employee/executive protection, travel risk management, and global event security programs, aligning with global objectives and industry best practices.
• Assist in developing and maintaining policies, procedures, and risk methodologies for protective security programs.
• Design tools and methodologies to assess, mitigate, and monitor global risks impacting executives, traveller's, and events.
• Conduct corporate travel risk assessments and translate findings into actionable recommendations.
• Deliver timely action plans for security and safety concerns related to global corporate events.
• Provide reports, briefings, and recommendations on geo-political risks, including terrorism, civil unrest, natural disasters, and criminal activity.
• Providing timely and accurate reports, briefings, and recommendations regarding geo-political risks, including those related to terrorism, civil unrest, natural disasters, and criminal activity.
• Coordinating with local, national, and international security agencies to mitigate risks during travel and event planning.
• Leverage technology and threat management platforms for real-time monitoring and risk assessment.
• Lead security awareness initiatives, training, and content development (presentations, newsletters, online resources).
• Support security initiatives with project management, KPI tracking, financial reporting, vendor sourcing, and leadership reporting.

What you need to succeed:

• Service-oriented, customer-driven approach with strong business acumen and vendor management experience.
• Education in a relevant field or equivalent professional experience.
• 5+ years of corporate operational security experience, including executive protection, travel risk management, and event security with international scope.
• Proven ability to operate in fast-paced global organizations and support high-profile risk mitigation programs.
• Advanced knowledge of personnel security threat and risk management methodologies and principles.
• Experience supporting/coordinating event security initiatives, including global event participation.
• Familiarity with OSINT tools, social media analysis, and monitoring of high-risk countries for security threats.
• An interest in following geopolitical and security trends in key regions (Americas, EMEA, APAC).
• Strong skills in developing/maintaining security processes, TRAs, procedures, and training programs.
• Excellent critical thinking, problem-solving, report-writing, interpersonal, and communication skills.
• Flexibility to work across time zones, respond to emergencies, and travel internationally as required.

One last thing:
OpenText is more than a corporation--it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.
Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture--we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Skills Required