Job Description

Hi. We're Trellis.

Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people's capacity to deal with life's challenges.


With our support, people from all walks of life are empowered to move beyond systemic barriers, cultivate great outcomes and reach their full potential. We're Trellis - and we're always growing!

Our Values

Our values not only define who we are but also support Trellis to achieve our vision of everyone reaching their full potential.

Courage:

We willingly embrace growth, and don't see it as optional

Empathy:

We relentlessly care about the growth of others and won't let anyone go unsupported

Learning:

We choose to grow through uncertainty, even when the status quo feels easier

Impact:

We go beyond what seems doable and prove that growth is possible.

Our Commitments

We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve.


We are committed to active reconciliation in alignment with the Truth and Reconciliation Commission 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples. Reconciliation is a highly valued and integrated part of our culture and work. Trellis' reconciliation journey is intentional with meaningful engagement from team members both collectively and as individuals.

What Trellis Offers

We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:

Flexible Health & Wellness Benefits RRSP Group Savings Plan Free and confidential support through the Employee & Family Assistance Program Paid Vacation, Sick Days, Wellness Days and your Work Anniversary off Ability to swap statutory holidays for other days of importance to you Consistent Training & Development Opportunities Diversity and Inclusion embedded into everyday practice.
For more info on Trellis Society, visit www.growwithtrellis.ca or find us at @TrellisYYC on social media.

The Role: Program Facilitator (Part Time, Float)

The Program Facilitator is responsible for designing, creating, and facilitating remarkable programming, for clients of various ages. This includes supporting and planning of assorted opportunities and activities that focus on youth engagement, promoting hope, social and emotional learning, identity, community connection, life skills and progress to self-sufficiency. This is a part time and Float role, which means the shortlisted candidate will have to cater to three different locations (Renfrew, Bowness and Penbrooke).

Hours:

Monday to Friday (1.30pm to 6.00pm)

Key Duties & Responsibilities

Client Relations

Relentlessly engage clients while meeting them where they are at. Feedback informed program development while using a client centered, strength-based, empathetic, and trauma informed approach. Create appropriate boundaries and expectations for clients, being consistent in upholding them. Have conversations with clients, as needed, surrounding program expectations and behavioural concerns pertaining to program Be adaptive to the environment, group dynamic needs as they change in real time. Handle crisis situations as they arise, document, debrief and report where needed.

Program Planning, Implementation

and Measurement.

Create and facilitate group and/or individual program plans and curriculums that focus on Core Programming Outcomes. Engage clients and provide them with a safe and supportive environment to learn new developmental skills, interact and build community with other peers, and enhance social, emotional, and experiential learning. Assist in the design of innovative, engaging, low barrier programs that encourage and support specific needs refer to programs to support with such as parenting, youth development, employment, or newcomer supports. Deliver programs with a culturally aware and strength-based lens to facilitate an increase in capacity/client goals. Be a liaison with families and/or natural supports and provide referrals and system navigation to other agencies services when appropriate and requested by program participants. Demonstrates an ability to take initiative, drive programming forward and adapt to changing need. Using community partnerships, establish multiple sites where programs can be delivered that are accessible to clients. Create and conduct outreach and awareness raising presentations at schools, external committee meetings, and to community partners to advertise group youth programming offerings at Trellis. Complete necessary documentation, clean program space, follow safety expectation as required by program. Collect surveys, feedback, and outcome measurement tools from program participants. Ensure program is delivering activities that align with the logic model outcomes required. Willingness to support Trellis continuum of services.

Growth, Development and Culture

Commit to growing and learning with Trellis while upholding up the Agency Values, Guiding Principles and Practices. Complete all trainings performance reviews, and manager supervisions as required by Trellis Policy. Commit to foster a culture of Equity, Inclusion and Diversity, and Truth and Reconciliation. Complete all mandatory trainings per the Trellis Training Matrix in accordance to appropriate timelines Be open to providing and receiving the feedback in a safe and supportive way. Commit to continuous education in the programming opportunities available to the individual position and program.

Knowledge & Skills Expectations

ECE Level I, II or III is a must. Bachelor's degree or diploma in Human Services or a related discipline will be an asset. Experience working with individuals and/or families with unique needs, Equivalencies based on a combination of experience, competence and/or personal suitability Knowledge of brief therapeutic strategies, housing first, harm reduction, crisis management, and/or Indigenous social work practices an asset. Good understanding and able to appropriately apply behavior management skills with individuals and in group settings. Work flexible hours according to the needs of the clients, including some evenings and weekends. (work Monday - Friday with flexibility) Valid driver's license and reliable vehicle with appropriate insurance Criminal Check with Vulnerable Sector Search and Child Welfare Intervention Check (prior to hire considered an asset), CPR Level C, AED

Reporting Relationship:

This position directly reports to a Trellis Program Manager.

Join Our Team

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do everyday. We're always growing and we're looking for passionate people who want to grow with us! People who are eager to make an impact while continuing to grow their expertise.

We appreciate your interest and thank all who apply but only those selected for an interview will be contacted!