Job Description

We are a team of driven, passionate people looking to make positive change in the world. Women Building Futures (WBF) is a non-profit organization headquartered in Edmonton, Alberta. Our mission is to foster economic security for women facing barriers to entry in a workforce where they are traditionally underrepresented. We offer programs and support services to help unemployed and underemployed women explore and connect to careers that pay above a living wage. Careers that not only support their own security but often that of their children. We take pride in the transformative change our connections bring to women, families, and communities.





Reporting to the Manager of Training, the Program Facilitator leads students through WBF programs, ensuring programs are being delivered in a positive, safe, and effective way so that students gain skills to improve economic security through gainful employment outcomes. This position will also support WBF program enrollment and recruitment during high demands times.

This is a full-time on-site position at our downtown Edmonton training center.

Programs are delivered across provinces, so the ability to travel is a requirement.

Key Responsibilities

Deliver Best Practices Workplace Readiness and Career Development (WP/CD) curriculum, workshops, and sessions for students at WBF and for off-site groups. Provide one on one support throughout admissions and programs connecting them with community supports and resources as required. Support overall recruitment and enrollment components for assigned WBF programs.

Instructor and Student Management and Support

Monitor student engagement and momentum within each class to provide regular feedback. Identify and address strategies for dealing with potential challenges that a student may encounter during the program. Provide mentoring to students to develop personal skills they need to be prepared for employment. Recommend and refer students to additional resources as needed. Motivate and encourage students. Engage with program instructors for classroom schedules, activities, and evaluations.

Program Management Tasks

Implement student schedules including site visits, guest speakers, interview skills workshops, etc. Liaise with Training Coordinator to ensure operational requirements of the program are met. Organize and deliver student orientations and student graduations. Track student attendance and keep all records current. Maintain case management records as required by funders and WBF (includes CRM & Student Files). Gather student and instructor feedback to ensure programs have continuous quality improvement. Ensure that all students and instructors are familiar with and adhere to WBF guidelines and policies for safety and behavior. Liaise with internal stakeholders for student selection and support.

Program Enrolment Tasks

Respond to a wide range of telephone and electronic inquiries; from explorers to make referrals to internal and external contacts. Screen candidates by reviewing application packages; conduct initial phone interviews and pre-qualification reviews; conduct in-depth interviews to assess applicant suitability for specific programs. Provide insight to prospective students to understand the opportunities and potential challenges within the trades and driving/operating careers.

Knowledge, Skills & Abilities

Confident public speaker to diverse groups up to fifty people. Ability to build relationships that will help manage group and classroom dynamics. Having a client centered approach. Must possess excellent communication skills and have the ability to be adaptable. Active listener, empathetic and approachable with the ability to engage in difficult and deeply personal topics of discussion in one-on-one conversations with students. Comfort and effectiveness in dealing with interpersonal conflict and group dynamic challenges. Ability to work both in a team environment and independently with minimal supervision. Ability to deal well with stress, time pressures and competing priorities. Effective personal time management. Knowledge Microsoft office products is required. Ability to write effective emails, case notes and program documentation.

Education and Experience

Post-Secondary degree/diploma or the equivalent combination of education and experience in fields such as social work, mediation, life skills coach, career coach, educational counsellor, human resources, mental health work. Direct experience facilitating adult learners. Direct experience delivering small group training in person and virtually. Direct experience collaborating with members of different cultural communities. Experience working in a Trades environment is an asset. Strong communication skills and ability to adapt to different audiences. Excellent teamwork skills, including strong verbal and written communication skills. Ability to work with minimal supervision while paying close attention to detail. Strong computer skills including Microsoft Office Suite applications. Valid Standard First Aid Certificate.



WBF is building an inclusive culture that encourages, uplifts, and celebrates diversity of our employees and the communities we serve. WBF is committed to workplace inclusion based on values of Integrity, Health & Safety, Courage and Compassion. Career opportunities with WBF are open to all genders. Candidates with diverse backgrounds and experiences are encouraged to apply.