Job Description

Surrey Women's Centre is the largest Victim Services Agency in BC for women, girls and marginalized genders escaping sexual violence, domestic violence, and other forms of gender-based violence. We use a feminist, trauma-informed and harm reduction models of practice. The position requires a solid feminist lens and a grounded knowledge and analysis of violence against women and gender-based violence.

Page Grid:

Pay Band ($40.61 - $53.71 an hour)

Benefits to working with Surrey Women's Centre

Three weeks paid vacation to start that grows the longer you are with SWC (pro-rated on your first year) An excellent employee benefits package including Short-term and long-term disability coverage (premiums are 100% paid by SWC) An Employee and Family Assistance program Generous leave provisions (sick time, special leaves) 3 paid self-care days a year 5 paid family responsibility days a year Women's day paid day off Paid holidays Monthly clinical supervision sessions Regular team building and agency social events. Exciting in-house training opportunities Professional development funds A workplace that values collaboration, passion, continuous learning and integrity.

Job Summary

Reporting to the Executive Director, the Program Director is responsible for applying an informed feminist lens in program design, delivery and quality control and overseeing the evaluation of project and program services at the Surrey Women's Centre's programs and projects. The position requires developing strategic and operational plans for project management and program delivery. The key responsibility is to ensure that SWC is fulfilling its obligation in ensuring safety for our clients and working in collaboration with funders and system partners.

Key Duties and Responsibilities

Management of Programs and Projects

Oversee Community Based Victim Support Programs to ensure they are effective in increasing safety for women fleeing violence

Identify programmatic and staffing gaps at SWC

Provide recruitment support as needed to fill program vacancies

Support program evaluations as needed.

Develop clear program plans to help guide teams in implementation.

Articulate program needs to support fund development campaigns and applications; and,

Use a gender-based analysis, integrating feminist, trauma-informed, and harm reduction principles in all program activity.

Provide onboarding and off boarding support to Victim Support workers

Conduct performance evaluations on teams on annual basis

Coordinate Volunteer support as needed for the organization

Project Management

Conduct needs assessment for project ideas

Map out project workplan

Manage and lead project planning sessions

Coordinate, staff, contractors and resources

Manage project reporting requirements

Oversee project's progress and adapt work as needed

Manage relationships with funders and stake holders

Conduct project review and provide reports for funder

Mentoring and Supporting Team Coordinators

Identifying the human resource needs of the programs and ensuring qualified staff and volunteers are available to fulfill them;

Providing direction and mentorship to Program Coordinators;

Developing and implement onboarding processes in consultation with team coordinators to ensure feminist and trauma-informed services;

Maintaining and implementing processes for performance review - with the Executive Director - of all staff;

Developing and implementing a volunteer management program to support the level and quality of service needed in the community;

Coordinating professional development for staff as needed and resources allow;

Ensuring effective and efficient program teams; and

Implementing processes for supporting off site program Coordinators

Evaluating Programs and Nurturing a Culture of Self Awareness/ Reflection

Assist in developing program evaluation systems that meet the needs of both program staff, leadership and funders;

Identifying program indicators and implementing evaluation systems; and,

Facilitating reflection and continuous improvement that encourage dynamic team interactions and excellent service.

Developing and Enhancing External Program Partnerships

Liaising with existing community partners to ensure healthy relationships for effective service for those fleeing gender-based violence;

Building new partnerships to reflect emerging needs of those needing SWC programs and services; and,

Advocating with community partners and - under the direction of the Executive Director - funders to ensure programs and services are meeting the needs of those fleeing gender-based violence in Surrey.

Contributing to and Collaborating with the SWC Leadership Team

Working in close collaboration with the Executive Director and Team Coordinators to ensure SWC is achieving its mission and vision;

Supporting strategic planning for the organization;

Implementing program-specific parts of SWC strategic plans;

Contributing to communications, awareness and other public relations activities on behalf of SWC; and,

Advocating for the organization and its programs to decision-makers in BC and Canada.

Other duties as assigned

Qualifications and Attributes

Minimum of 3- 5 years' experience in a senior management in a feminist non-profit sector

Extensive knowledge and experience of Community Based Victim Support

Programs (minimum 3- 5 years)

Bachelor's degree in Social Work, Social Science, Human Resources or other related education. A combination of education and experience will be considered

Demonstrated understanding of analysis of Gender Based Violence

Legal knowledge and expertise an asset

Experience in financial and budget management techniques and practices

Extensive knowledge and understanding of dynamics of gender-based violence

Experience in managing direct service work

Experience with fund development is an asset

Excellent written and verbal communications

Capacity to manage high stress situations

Ability to multi-task and manage various projects

Big picture thinking and vision

Attention to details

Demonstrated conflict resolution skills

Ability to develop, execute, analyze, and evaluate programs

Knowledge of program evaluation and logic models

Delivers the message in a clear, compelling, and concise manner

Ability to work well under pressure and in changing situations

Acts with diplomacy and tact

WORKING CONDITIONS

This position normally works in a regular office environment, Monday to Friday, between the hours of 9:30 to 5:00 pm.

This is a management support position and from time to time additional hours may be required to fulfil the duties of the position.

OTHER REQUIREMENTS

Successful completion of Criminal Record check

Confidentiality as per Agency and legislative requirements

We thank all applicants for their interest but due to the high volume of applications, we will only be contacting shortlisted applicants. We screen applications as they come in. This position is open until filled.

We strongly encourage applications from and prioritize hiring people from diverse backgrounds and experiences, including folks with lived experience, Indigenous people, and racialized peoples. We encourage, though don't require, folks of these identities to indicate this on their cover letter.

We are an anti-violence organization supporting women and for that reason the employment opportunities are open to women only.

Job Types: Full-time, Permanent

Pay: $40.61-$53.71 per hour

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Schedule:

Day shift Monday to Friday
Work Location: In person