Job Description

Program Coordinator, Forensic Psychiatric Services

Forensic Psychiatric Services

Port Coquitlam, BC



In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.



Reporting to the Manager of Review Board Services, Access, Transitions and Forensic Clinical Risk, the Program Coordinator works in collaboration with the Forensic Care Coordinator team to identify and prioritize all business reflective to case management and Review Board matters. The Program Coordinator serves as a critical linkage between the Forensic Care Coordinators team, the Regional Clinics and The BC Review Board. They are responsible for information dissemination and communication with the Court and Review Board Services. The Program Coordinator is actively involved in the planning, development, implementation, and evaluation of projects, and maintains primary project coordination responsibility. Supports team efforts with internal and external partners on ongoing programs and initiatives to improve the Forensic Care Coordinator/RBL department objectives and deliverables. The work environment is strictly confidential, fast, challenging, and high profile. Requires excellent relationships with leadership, department, hospital, and regional clinic staff to ensure the effective operations of the Director/ Person-in-Charge's office.

What you'll do

Makes evidence-based recommendations to resolve issues and/or escalates queries to the Program Manager and/or Director as appropriate. Provides a central point of contract for Forensic Review Board Matters. Including all communication & correspondence, scheduling, coordinating & liaising with multiple programs and teams. Performs specialized administrative tasks, including issues of breach, direct-back of patients on conditional discharge, liaising with the Access & Discharge department coordinating patient return to hospital. Maintains current lists for key contacts, program services providers and facilities within the Forensic Psychiatric Hospital and Regional Forensic Clinics. Catalogues electronic records. Coordinates and maintains processes for receiving, reviewing, processing, tracking, and filing BC Review Board related reports including hospital and community submissions, dispositions and reasons to database and CST FLASH. investigation, research, review, reconciliation, control and co-ordination of various documentation and processes. Participates in a variety of meetings, including strictly confidential, often sensitive critical incident review proceedings, through methods such as drafting agendas, gathering background materials including reports and handouts, attending, and recording proceedings, preparing, and distributing minutes and reports, and taking follow-up action such as drafting correspondence for signature, ascertaining status of items/issues and investigating designated items. Responds directly to sensitive, confidential and often urgent inquiries in person, via phone or email from senior management, clinical personnel and the public, referring inquiries as appropriate. Conducts and/or coordinates multiple projects with in the Review Board & Access and Discharge departments including court appearances, Assists with, recruitment, hiring and onboarding processes and procedures.

What you bring

Qualifications
A level of education, training and experience equivalent to a Bachelor degree in a field such as Legal Studies, Criminology, Health Sciences, Business/health administration or related field, plus three (3) years recent, related experience working in complex health care environment or a legal and/or forensic mental health setting or an equivalent combination of education, training and experience. Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change. Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Forensic Psychiatric Services contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety. Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge
Knowledge of the FOIPP Act, Psychiatric and Psychological terminology preferred. Excellent organizational, time management, communication and a high degree of accuracy is important to the position. Must be able to deal with highly sensitive issues and complex medical/legal matters in confidence. + Knowledge of the BC Criminal Code, the BC Review Board and Provincial court system Broad knowledge of the relevant sections of the Criminal Code, BC Mental Health Act, FOIPPA, and applicable case law.
+ Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
+ As a strong asset for consideration, we are looking for our successful candidate to have; knowledge of social, economic, political, and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
+ Advanced administrative skills, communication, organization, problem solving and attention to detail required to be successful in this role.
+ The ability to effectively plan 1 - 3 months in advance to ensure that obstacles, challenges and opportunities are being addressed in a proactive manner.
Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers. Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type:

Regular, Full-Time

Salary Range: $67,861 - $97,550 /year.

The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location:

70 Colony Farm Road, Port Coquitlam BC, V3C 5X9

Closing date:

Applications accepted until position is filled

Hours of Work:

08:00-16:00 (Monday to Friday)

Requisition #:

188275E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Create equity - Be courageous.



Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services



PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.



One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'k?ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.



Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Metis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position,

you must apply online via your internal profile at

internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of

October 1, 2025

. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position.

Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the

Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264

. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.