Job Description

Job Posting Number:
J1025-0668
Job Title:
Program Clerk
Job Category:
Administration / Clerical
Unit:
Outpatient Mental health
Job Type:
Temporary Part Time
Open Positions:
1
City, Province, Country:
Cornwall, Ontario, Canada
Date Posted:
October 21, 2025
Available Shifts:

• Day Shift Monday through Friday - Schedule subject to change

Closing Date:
October 28, 2025
Salary:
$26.44 - $27.75/Hour
Union:
CUPE
Cornwall Community Hospital (CCH) is an acute care hospital located in Cornwall, Ontario along the scenic St. Lawrence River. CCH provides a full range of acute inpatient, outpatient and community mental health services to a catchment area of 100,000 people from the communities of Cornwall, the United Counties of Stormont, Dundas and Glengarry and to the Mohawk community of Akwesasne.
With 186 beds, 1320 employees and 180 physicians, CCH offers a wide range of care and services. These include emergency, surgical, medicine and rehabilitation services, mental health and addiction programs as well as a family birthing centre.
At Cornwall Community Hospital (CCH), we are committed to Exceptional Care. Always.
Our mission is: Our team collaborates to provide exceptional people-centered care.
Our work is guided by our ICARE values - Integrity, Compassion, Accountability, Respect, and Engagement - and three strategic directions:

• Recovery - Improving access to care, supporting innovation, and maintaining high standards for safety and quality
• People - Supporting staff well-being, building a strong and inclusive team, and listening to patients, clients, and care partners
• Integration - Working with partners to improve how care is delivered across the health system

Successful candidates will reflect these values in their work and contribute to our mission by delivering safe, compassionate, respectful, and high-quality care and services in a collaborative environment.
This position is for an existing vacancy. Accommodations are available upon request for candidates participating in the recruitment and selection process.
Summary of responsibilities
Reporting to the Manager, Outpatient and Geriatric Mental Health Services, the program clerk's primary areas of responsibility will be performing clerical duties (file, photocopy, fax, shred etc.), clerical support to clinicians, preparing client charts, registering/discharging client files, and other duties as assigned.
Requirements of the job

• Completion of Ontario Secondary School Diploma
• Medical Terminology (tested with a pass mark of 75% or greater)
• Demonstrated ability to operate a variety of office equipment including computer, fax, and photocopier
• Typing speed of 45 w.p.m.
• Knowledge of Word, Windows and spreadsheet programs
• Organizational abilities with initiative and the ability to work unsupervised
• Good interpersonal skills and strong team orientation
• Good communication and customer service/public relation skills
• Demonstrated regular, punctual attendance
• Demonstrated commitment to patient safety
• Functional level in both official languages (oral and written in English; oral in French) - and testing completed

Skills Required