Job Description

Job Purpose

The Program Assistant at Foothills Centre plays a crucial role in supporting the delivery of client-centered care within the detox facility. Under the direction of Foothills Centre Management and the Program Manager, this position serves as a flexible member of the team, transitioning between program support and client care responsibilities as needed. The Program Assistant must be adaptable, collaborative, and capable of occasionally assuming supervisory duties to ensure effective program operations.

Duties and Responsibilities

Adhere to agency policies and procedures to maintain consistency and compliance in program delivery Collaborate with the Program Manager to assess Client needs and barriers to recovery, and provide direction as necessary Facilitate client group sessions to support therapeutic interventions and promote recovery Assist with basic client care activities, ensuring the well-being and safety of clients Participate in professional development opportunities to enhance skills and knowledge in addiction counseling and client care Attend monthly staff meetings to contribute to program planning and review Perform any other duties assigned by Foothills Centre Management to support the overall functioning of the facility Complete relevant documentation to meet deadlines for Centre statistics

Qualifications

Completion of a degree program in Addictions Counseling and/or Social Science Minimum of two (2) years' experience in the addictions field, with a focus on client care and support. Minimum of six (6) months' experience in program supervision or coordination Experience with case management Criminal Record Check with Vulnerable Sector Clearance Up to date First Aid and ASSIST or Suicide Prevention Training preferred Demonstrated ability to establish positive relationships and work effectively within a multidisciplinary team Strong presentation and facilitation skills, with experience leading group sessions or workshops Commitment to maintaining confidentiality and adhering to ethical standards in all interactions Familiarity with 12 Step Programs and their application in addiction recovery Valid Class 5 driver's license for transportation purposes considered beneficial but not required Ability to communicate effectively, both verbally and in writing Knowledge of substance use disorders, detoxification protocols, and treatment resources preferred Excellent communication and interpersonal skills, with the ability to engage effectively with clients, families, and multidisciplinary teams Proficiency in computer applications, electronic medical records systems, and Microsoft Office suite Compassionate and empathetic demeanor

Core Competencies

Ethics Organization Confidentiality Customer Service Flexibility

Working Conditions

Ability to sit, stand, and walk for extended periods of time May be required to work flexible hours, including evenings and weekends, to accommodate program needs Occasional supervision responsibilities may require the Program Assistant to provide guidance and direction to staff and clients Mobility throughout the premises for meetings and tours Must possess resilience and emotional stability to cope with potentially distressing situations while maintaining professionalism and empathy
Job Type: Full-time

Pay: $24.04 per hour

Benefits:

Dental care Life insurance Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Application question(s):

Do you have the required completion of a degree or diploma in Addictions Counseling and/or Social Science?
Experience:

addiction field: 2 years (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 2025-07-25
Expected start date: 2025-08-01