Job Description

Job Title: Program Assistant
Status: Regular Full-Time (Union position)
Vacancies: 1
Wage: $25.95/hr - $29.76/hr (starting at $25.95/hr)
Grid: 10
Hours: 35 hours per week
Schedule: Monday to Friday (8:30am - 4:00pm)
Start Date: As soon as possible
End Date: January 31, 2028
Date Posted: November 14, 2025
Closing Date: Open Until Filled
Please note that internal applicants must apply by November 21, 2025. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.
The Opportunity:
The Program Assistant departments in a range of program support tasks. These include including collecting, typing, editing program correspondence, tracking program expenses, checking and tracking supplies and inventory, booking clients for information sessions, workshops or individual appointments, the maintenance of staff timesheet records and assisting with client follow up and surveys.
The key areas of responsibility are:

• Types and edits program correspondence including reports and other documents;
• Book clients for information sessions, workshops and individual appointments;
• Assist with program promotion to community services, the media and DIVERSEcity's programs;
• Assist with recruitment and intake for program;
• Assist with setting up rooms and resources materials;
• Assist with client follow-up;
• Compile and organize program statistics, files, and resource materials;
• Check supply inventories, order and purchase program materials with approval from Manager;
• Perform opening and closing office procedures;
• Attend and/or assist in organizing program events;
• Participate as a positive and cooperative team member, attend meetings and participate in Society committees and events as required and /or directed;
• Adhere to Policies and Procedures and Personnel Policies, Procedures and Practices of the Society.

Qualified candidates will possess:

• Certificate in Office Administration and a minimum 1-year experience in an office environment; or an equivalent combination of education, training and experience;
• Strong written and spoken English communication skills;
• Excellent computer and Internet skills (advanced knowledge of MS Office, Excel and other databases), with a typing speed of 50wpm;
• Competency with office equipment, procedures and business communications;
• Professional telephone manners and interpersonal skills;
• Ability to work cooperatively within a team, have excellent organizational and time management skills.
• Cross cultural competency.

A Criminal Record Check is a requirement of employment.
Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.
APPLICATION REQUIREMENTS:
To apply, please upload your resume and cover letter as separate attachments. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.
This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.
To view all opportunities at DIVERSEcity visit .
ADDITIONAL INFORMATION:
This position is based in our Surrey office and is "in-person" services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit . Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.
A comprehensive job description will be provided to all candidates shortlisted for interviews.
DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.
About DIVERSEcity
DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.
We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Skills Required