Job Description

Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose - the essence of SFU - is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Undergraduate Programs (UGP) in the SFU Faculty of Education offers the flexibility to explore disciplines and subjects through an education lens and allows students to pursue pathways beyond traditional teaching careers. UGP offers a variety of programs, minors, courses and certificates designed to launch a student's journey into the field of education. UGP has a dynamic culture where collaboration, innovation, excellent student service, and community development are integral to the delivery of excellent programming.
About the Role
The Program Assistant (PA) plays a key role within the administrative team supporting Undergraduate Programs in the Faculty of Education. This position provides comprehensive administrative support for program operations, courses, and related activities. The PA assists students with a variety of inquiries, including guidance on program policies and procedures, and contributes to a positive student experience. The PA delivers high-quality service and supports efficient program administration.
The ideal Program Assistant is passionate about education and the opportunity to contribute to the success of undergraduate students. The ideal candidate values working in a collaborative, people-centered environment, is comfortable working in a fast-paced environment, is confident in their technical skills and competencies, and has a strong commitment to excellent service.
Qualifications
High school graduation and one year of post-secondary education or formal program equivalent including training in word processing, spreadsheet, database, and desktop publishing applications. 4 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Good knowledge of standard office practices, methods and equipment.
• Good knowledge of University regulations, policies, and procedures.
• Excellent interpersonal and organizational skills.
• Excellent communication (oral and written) skills.
• Ability to exercise mature judgment and initiative.
• Ability to use word processing, spreadsheet, and database applications and online student information systems at an intermediate level.

What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• 3 weeks' vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Funding for professional development expenses*
• And more!

*Prorated for part-time employees
Additional Information
For external candidates, the starting salary is the first step of the salary range.
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.

Skills Required