Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Welcome to Boeing

! One third of pilots and cabin crew worldwide are flying with schedules produced by Boeing's innovative solutions. One million pilots use our navigation products, and every day some 70,000 routes around the world are planned with the help of Boeing. Optimizing airlines' operations has a major impact on environmental sustainability.

Jeppesen Canada

, a Boeing Company, is seeking a highly skilled and motivated

Professional Services Implementation Manager

to join our Crew & Network Operations team in

Montreal, Quebec

.


The Crew & NO Implementation department is responsible for the configuration, delivery and support of our Crew and Ops management products to commercial airline customers and to make sure that we deliver solutions that our customers truly need. Joining us is an opportunity to be part of a skilled team of specialists that solve some of the most challenging optimization problems in the world, value diversity and learn from each other.

Position Responsibilities:

Lead, coach, and mentor a team of Project Managers, providing developmental opportunities to enhance employee performance and expand capabilities. Maintain a positive, results oriented work environment, building partnerships with direct reports, local and regional teams and across the global organization. Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Work with local team and regional and global colleagues to continuously review lessons learned, identify process improvements, and implement best practices to delivery projects on time, on budget, and according to defined projects metrics. Collaborate with regional leadership to plan, manage, and optimize resources to achieve organizational goals and objectives. Support sales efforts by providing contract negotiations support and leveraging your expertise in Crew & NOM product and process knowledge to ensure successful implementations. Demonstrates a commitment to personal learning and development. Seeking feedback and proactively improving skills and knowledge. Foster innovation by exploring new opportunities and solutions, thinking beyond current practices, and approaching work problems with creativity and novel approaches. Possess strong analytical skills, including the ability to collect, organize, synthesize, and analyze data to develop conclusions and recommendations. Have a comprehensive understanding of Boeing's organizations, processes, program plans, policies, and procedures, as well as products, to effectively perform the responsibilities of the role.

Basic Qualifications (Required Skills/Experience):

Minimum of 10 years of experience as a project/program manager. Minimum of 5 years working with external corporate clients. Minimum of 3 years of experience as a manager. Minimum of 3 years working with IT Professional Services. Excellent verbal and written communications skills in English. Ability to travel 20% of the time. Individual must not pose a risk for safeguarding of controlled goods. Must be eligible to handle US export-controlled data.

Preferred Qualifications (Desired Skills/Experience):

Experience with airline operation or airline IT, ideally with crew planning. Verbal and written communications skills in French. Bachelor's degree in Business Administration, Computer Science, other technical computing or business discipline, or an equivalent combination of education and experience.

Join our team and be part of a company that is shaping the future of aviation. Apply now with your resume and cover letter outlining your relevant experience and why you are interested in this position.

Additional Information:

The employer is Jepepsen Canada. Benefits and pay are determined by Canada and are not on Boeing US-based payroll. This is not an expatriate assignment.


Please also submit a CV or resume written in English.

(NOTE: Le generique masculin est utilise sans discrimination et uniquement dans le but d'alleger le texte.)

Bienvenue chez Boeing!

Un tiers des pilotes et de l'equipage de cabine dans le monde entier volent avec des horaires produits par les solutions innovantes de Boeing. Un million de pilotes utilisent nos produits de navigation et chaque jour, quelque 70 000 routes dans le monde sont planifiees avec l'aide de Boeing. L'optimisation des operations des compagnies aeriennes a un impact majeur sur la durabilite environnementale.

Jeppesen Canada

, une entreprise de Boeing, est a la recherche d'un

gestionnaire de la mise en oeuvre des services professionnels

hautement qualifie et motive pour se joindre a notre equipe de gestion des equipages et des operations du reseau (Crew & Network Operations) a

Montreal, Quebec

.


Le service de mise en oeuvre de la gestion des equipages et des operations du reseau (Crew & NO Implementation) est responsable de la configuration, de la livraison et du soutien de nos produits de gestion des equipages et des operations aux compagnies aeriennes clientes et s'assure que nous fournissons des solutions dont nos clients ont reellement besoin. Nous rejoindre, c'est avoir l'opportunite de faire partie d'une equipe de specialistes competents qui resolvent certains des problemes d'optimisation les plus difficiles au monde, valorisent la diversite et apprennent les uns des autres.

Responsabilites du poste :

Diriger, encadrer et accompagner une equipe de chefs de projet, en offrant des occasions de perfectionnement afin d'ameliorer la performance des employes et d'elargir leurs competences. Maintenir un milieu de travail positif et axe sur les resultats, en etablissant des partenariats avec les subordonnes directs, avec les equipes locales et regionales, ainsi qu'avec l'organisation a l'echelle mondiale. Developper et entretenir des relations et des partenariats avec les clients, les parties prenantes, les collegues, les partenaires et les subordonnes directs. Collaborer avec l'equipe locale ainsi qu'avec les collegues regionaux et mondiaux pour analyser en continu les lecons tirees, cerner les ameliorations de processus et mettre en oeuvre les pratiques exemplaires afin d'assurer la realisation des projets dans les delais, dans le respect des budgets et conformement aux indicateurs definis. Collaborer avec les dirigeants regionaux pour planifier, gerer et optimiser les ressources afin d'atteindre les buts et objectifs de l'organisation. Soutenir les ventes par la negociation de contrats et la connaissance des produits et des processus de gestion des equipages et des operations du reseau (Crew & NOM) afin de garantir la reussite des mises en oeuvre. Demontrer un engagement envers l'apprentissage et le developpement personnels. Demander de la retroaction et ameliorer de maniere proactive les competences et les connaissances. Favoriser l'innovation en explorant de nouvelles opportunites et solutions, en pensant au-dela des pratiques actuelles et en abordant les problemes professionnels en faisant preuve de creativite et en adoptant de nouvelles approches. Posseder de solides competences analytiques, y compris la capacite a collecter, organiser, synthetiser et analyser des donnees, et a elaborer des conclusions et des recommandations. Avoir une comprehension approfondie des organisations, des processus, des plans de programme, des politiques et des procedures de Boeing, ainsi que de ses produits, afin d'assumer efficacement les responsabilites du poste.

Qualifications de base (competences/experience requises) :

Minimum 10 ans d'experience en tant que chef de projet/programme. Minimum 5 ans d'experience avec des clients corporatifs externes. Minimum de 3 annees d'experience en tant que gestionnaire. Minimum 3 ans d'experience avec les services professionnels informatiques. Excellentes competences en communication orale et ecrite en anglais. Capacite a voyager 20 % du temps. La personne ne doit pas representer un risque pour la securite des biens controles. Doit etre autorise a manipuler des donnees controlees pour l'exportation vers les Etats-Unis.

Atouts (competences et experience souhaitees) :

Experience dans les operations aeriennes ou les technologies de l'information pour le secteur aerien, idealement en planification des equipages. Competences en communications verbale et ecrite en francais. Baccalaureat en administration des affaires, en informatique ou dans une autre discipline technique ou commerciale, ou une combinaison equivalente de formation et d'experience.

Rejoignez notre equipe et faites partie d'une entreprise qui est en train de faconner l'avenir de l'aviation. Postulez des maintenant en joignant votre CV ainsi qu'une lettre de presentation decrivant votre experience pertinente et les raisons pour lesquelles vous souhaitez ce poste.

Renseignements supplementaires :

L'employeur est Jeppesen Canada. Les avantages sociaux et la remuneration sont etablis au Canada et ne relevent pas de la masse salariale de Boeing aux Etats-Unis. Il ne s'agit pas d'une mission d'expatriation.


Veuillez egalement soumettre un CV redige en anglais.

(REMARQUE : Le generique masculin est utilise sans discrimination et uniquement dans le but d'alleger le texte.)



Applications for this position will be accepted until

Sept. 20, 2025

Export Control Requirements:

This is not an Export Control position.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer willing to sponsor applicants for employment visa status.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.


We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.