Job Description

One of our Government clients is looking for a Product/Service Manager (Agile, Vendor, HCM, Data)
Length: 12 months with a possibility of extension
Location: Edmonton, Alberta (Hybrid)
Hours of Work: 20 hours per week/4 hours per day (schedule is negotiable)
Business Unit: Red Tape Reduction
Equipment: Have access to own working device\'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !\'Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to talent@teamrecruiter.comPlease mention the job title above in the subject line
The recruiter in charge of this role is San ThangarajahAfter you have submitted your resume via e-mail please complete the application for this specific job by clicking \'Submit Your Resume for this Job\' at the bottom of this page to match your resume to the job.If you are interested in further opportunities, why not also do a general registration in our database. By visiting our website and clicking on \'Database Registration\'If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.Requirements:
ROLE MANDATE:
Service Owner works closely with the program area to manage the work related to government services. A Service Owner makes sure the necessary business processes are followed, including assisting the agile team as problems arise and determining budget allocation for the different stages of work related to government services. A Service Owner monitors and reports on the benefits and progress on projects. They share responsibility for ensuring success of projects with the program area. A Service Owner conducts user research (i.e. human-centred and service design research) and understands modern IT development practices (e.g. Agile, DevOps, Continuous Development). They provide planning expertise as well as project leadership. They also recommend and implement changes to existing or new initiatives/projects/programs and manage development of digital products in support of these.ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
Provides solutions for core challenges and problems, and creates opportunities based on data and evidence
Determines the future goal of projects ("service vision"). - Participates in field work and user research as part of a cross-functional agile team
Advocates for user needs, along with other members of a cross-functional agile team
Understands the different phases of service delivery and is able to contribute to, plan, and manage these stages
Ensures delivery of a successful product or service
Manages competing interests
Manages a service, product, or process through the delivery phases, including ensuring improvement of the service, product or process over these phases where possible
Ensures the project will meet user needs and are accessible to all users
Prioritizes user stories for each work sprint, and accepts user stories when complete ("definition of done")
Provides a connection between multidisciplinary business areas and stakeholders
Manages communication to improve transparency, share information, and set expectations
Ensures compliance with policies and procedures and completion of all necessary documentation
Focuses on achieving outcomes such as measurable improvements to employee experience, costs savings, or red tape reduction
Accepts work as done and approves milestone delivery by service providers and vendor teams
Ensures the necessary business processes are followed and participates in managing projects, including acting as a point of escalation for delivery teams
Identifies and mitigates risks
Communicates the benefits and status of the projects
Maximizes use of the digital service
Shares responsibility for the successful completion and continuous improvement of the service, product or process with the program area
Other responsibilities as required or requestedQualifications:
MUST-HAVE SKILLS:
5 years of experience documenting business processes, procedures, standards and guidelines
5 years of experience independently performing activities related to developing and releasing Requests for Proposals (RFPs), Negotiated Requests for Proposals (NFRPs), Requests for Quotes (RFQs), Requests for Information (RFIs), negotiations, evaluation, supplier feedback, and contract execution
5 years of experience in the Government Domain environment or an environment of equivalent size and complexity
5 years of experience working in specific streams: HCM, Finance, and PayrollNICE TO HAVE SKILLS:
5 years of experience in developing, implementing, and operating Information and Data Management frameworks
5 year of experience with leadership, organizational, planning, estimating and communications
5 years of experience within an agile development environmentPlease note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!When you have some time please register in our database (5 minutes process) to be considered for future openings; the link is available on our website at http://www.teamrecruiter.com in the Candidate section. Please follow us on LinkedIn at https://www.linkedin.com/company/teamrecruiter.com/, or on Twitter at https://twitter.com/TeamRecruiter.We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone/email. You are encouraged to register with us in our database to be considered for future positions available.Have a great day.At Teamrecruiter.com we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas: IT, Finance, Admin, Sales, Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at www.teamrecruiter.com.CAMSC and ACSESS certified"...All Offers are conditional on Client Post-Offer Conditions being met and removed by end client prior to written offer signing""Please note that emails from our Recruitment Firm may inadvertently be sent to your Spam Folder. When contacted regarding an employment opportunity, please keep an eye on your Spam/Junk Folder to avoid missing important communication."THE EMPLOYER OF RECORD FOR THIS ROLE WILL BE TEAM RECRUITER / SE.Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

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