Job Description

Minimum of 1-3 years practical experience in Production support or similar role. Able to work in fast paced, time critical and domain intensive role. Knowledge of ITIL Principles is a must, Knowledge in SDLC is a must. Knowledge in Agile development practices is a must. Must be hands-on in PL/SQL, Shell Scripting, Python, Perl.

We are looking for an Technical Production Analyst Support Analyst who is:
- Interested in distributed systems and working with high-scale services. - Likes to work in a fast-paced dynamic environment and you are not afraid to change things to make them better.
- Enjoys new technological challenges and solving hard problems.
- Believes that a team working well together is truly smarter than the single smartest person on that team. - Aspires to grow as a person, as a teammate, and as a production support lead.
- Aspires to lead a global production support team focused on improving production plant and stability for the systems and building relationships with the downstream consumers of the systems.
- Has grit, drive and a deep feeling of ownership.

Responsibilities:
- You will work closely with engineering/development teams to handle problem management
- Design, build, and maintain systems and help them decide on products to use, schema design and query tuning.
- You will troubleshoot issues across the entire stack: hardware, software, application and network.
- You will mentor other team members on standard methodology for everything from monitoring to troubleshooting complex code and database issues.
- You will identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services.
- You will need to spend most of your time on and around leading the production support team and eventually leading to SRE improvements towards the stability of the plant.
- Represent the RPE organization in application design reviews and operational readiness exercises for new and existing services.
- Participate in weekend and off hours on-call rotation, and as lead be point of escalation during critical incidentsMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual\'s status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

Opportunity to work with a good team|Opportunity to work hybrid

- Bachelor in Computer Science, Computer Engineering or related technology field
- Minimum of 1-3 years practical experience in Production support or similar role. Able to work in fast paced, time critical and domain intensive role.
- Knowledge of ITIL Principles is a must, Knowledge in SDLC is a must
- Knowledge in Agile development practices is a must
- Knowledge of Finance to communicate effectively with business clients as well as internal/external stakeholders.
- Knowledge of UNIX/LINUX operating system level concepts such as processes, memory allocation, and the network stack and commands.
- Must be hands-on in PL/SQL, Shell Scripting, Python, Perl
- Knowledge of MongoDB, NoSQL DB, Alerting tools, Monitoring tools, Ticketing service
- Expert level knowledge in SQL server, Sybase and DB2
- Knowledge in scheduling tools such as AutoSys, Crontab, Control-M
- Familiar with Informatica ETL
- Must thrive in a high-pressure environment and enjoy working on new challenges.

They develops and oversees the overall technology strategy and bespoke technology solutions to drive and enable the institutional businesses and enterprise-wide functions. Some clients they work on includes Fixed Income, Equities, Commodities, Investment Banking, Research and Global Capital Markets.

- To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork
- State-of-the-art offices that are designed to maximize collaboration
- Flexible working arrangements
- Enriching challenges that provide opportunity for constant learning and advancement
- An environment which is leveraging technology to its highest potential

Michael Page