Production Support Analyst
Job Description
We are currently seeking a Production Support Analyst for a contract role with one of our clients in Montreal, QC.
DURATION: 12 Months
DESCRIPTION:
Provide application and technical support to the critical 24x7 Loans and Trade Finance applications.
Act as a subject matter expert on application architecture, disaster recovery, infrastructure integration.
Follow Information security and adhere to governance framework for the applications in the platform
Participate in the Safety and Trust project and managed the Credits and Trades server obsolescence and vulnerabilities
REQUIREMENTS:
- Must have at least one of Shell/Perl/Batch/Python scripting skills
- Well versed with incident/problem/change management process
- Excellent verbal and written communication skills
- Good documentation skills \xc2\xa1V advanced knowledge of Excel, Word , PowerPoint
- Good understanding of Java J2EE applications
- Good to have infrastructure, MQ, Websphere, Tomcat knowledge
- Good to have ITIL foundation knowledge/certification
- Experience with Unix/Linux/Windows servers.
- Experience with application deployments and installations
- Knowledge of SQL/Pl SQL
- Knowledge of Tools like Jira, ITSM, SN
- Strong multitasking skills and ability to reprioritize tasks
- 24/7 availability during On-Call schedule
- Good understanding of Service Now or similar tool and the service management processes
- Understanding of data protection principles
- Ability to work independently within a team
Mohammad
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Job Detail
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Job IdJD2217463
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMontreal, QC, Canada
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EducationNot mentioned