Job Description

We are currently seeking a Production Support Analyst for a contract role with one of our clients in Montreal, QC.

DURATION: 12 Months

DESCRIPTION:
Provide application and technical support to the critical 24x7 Loans and Trade Finance applications.
Act as a subject matter expert on application architecture, disaster recovery, infrastructure integration.
Follow Information security and adhere to governance framework for the applications in the platform
Participate in the Safety and Trust project and managed the Credits and Trades server obsolescence and vulnerabilities

REQUIREMENTS:

• Must have at least one of Shell/Perl/Batch/Python scripting skills
• Well versed with incident/problem/change management process
• Excellent verbal and written communication skills
• Good documentation skills \xc2\xa1V advanced knowledge of Excel, Word , PowerPoint
• Good understanding of Java J2EE applications
• Good to have infrastructure, MQ, Websphere, Tomcat knowledge
• Good to have ITIL foundation knowledge/certification
• Experience with Unix/Linux/Windows servers.
• Experience with application deployments and installations
• Knowledge of SQL/Pl SQL
• Knowledge of Tools like Jira, ITSM, SN
• Strong multitasking skills and ability to reprioritize tasks

ESSENTIAL SPECIFIC REQUIREMENTS:

• 24/7 availability during On-Call schedule
• Good understanding of Service Now or similar tool and the service management processes
• Understanding of data protection principles
• Ability to work independently within a team

Thanks
Mohammad

Artech Information Systems