Job Description

Overview:

The Production Supervisor directs and coordinates activities of production department in processing materials/products.

Key responsibilities include, but are not limited to:

Operations

Ownership of production floor from all aspects of H&S, Quality, Waste, and productivity. Achieve department line efficiency targets while always maintaining a safe environment. Ensure completion and accuracy of end of shift production report. Follow up on operational schedules and coordinate manufacturing activities to ensure production and quality of products meets specifications. Facilitate and own communication between production and any other department required to be involved based on the situation that arises. Resolve operational, manufacturing, and maintenance problems to ensure cost efficiency and attempt to minimize operational delays. Review machines and equipment with the maintenance department to ensure specific operational performance and optimum utilization. Develop or revise standard operational and working practices and observe workers to ensure compliance with standards. Recommend measures to improve production methods, equipment performance, and quality of product. Responsible for the development and growth of all production floor staff involving areas of behavior, communication, productivity, and career progression. Keep payroll system (ADP) up to date daily as well as approving vacations based on requests received from employees. Observe and drive forward continuous improvement suggestions and ideas that will benefit the overall flow of the production floor. Review and adjust staffing requirements to meet production schedules. Supervise and coordinate activities of operators, general labourers, and Lead Hands. Responsible for the implementation and continued support of Manufacturing, Quality Assurance, and Health and Safety Standard Operating Procedures (SOP's).

Employee Relations

o Interpret company policies to workers and enforce compliance.

o Resolve employee concerns or submit unsettled issues to Management and Human Resources for action.

o Initiate or suggest plans to motivate employees to achieve work goals and increase morale.

o Ambassador for positive change by maintaining a positive attitude and constantly reinforcing encouraging behaviors and communication.

o Confer with other supervisors, team leads, and other departments to coordinate departmental activities and recommend promotions.

o Assess work group functions and develop processes to improve on operational efficiencies.

o Train and orient new staff in the specific functions and tasks of their job, as well as all Health and Safety Practices and procedures.

o Conduct regular re-fresher Safety training.

o Lead start of shift meetings weekly with production staff.

o Conduct Probationary and Annual Performance Reviews along with Disciplinary Performance Discussions.

o Report information to Payroll Administrator in reference to employee sick time, vacation, overtime, etc.

o Follow HACCP procedures. Complete all forms and records as set out by HACCP-TROPHY Foods Inc.

o Promote and comply with TROPHY's Health and Safety policies and procedures including the wearing of PPE, Lockout, WHMIS, etc.

o Other duties as assigned.

Experience, Qualifications, and Educational Requirements:

Two-year college or technical school and/or;

A minimum of 3-5 years' leadership experience in multi-faceted production environment dealing with high-speed machinery and a multicultural work staff environment.

Proficiency in Microsoft Excel, Word, and Outlook recommended.

Experience in JDE an asset.

Health and Safety Certification an asset.

Standard First Aid /CPR trained an asset.

Leadership/communication training certificates an asset.

Knowledge about chocolate process is preferred.

Accountabilities for Success:

Collaborate and partner with others through actively building positive and productive relationships, working to understand different viewpoints, and treating people of varying backgrounds and perspectives fairly.

Communicate ideas and information in an effective manner by listening, demonstrating understanding, readily sharing information, and keeping appropriate parties up to date.

Take initiative to understand and produce results aligned to department priorities, and accept responsibility for performance and results.

Identify root causes of problems and develop solutions to make effective, timely decisions and drive the change forward.

Demonstrate a commitment to Trophy's vision and mission. Understand how individual decisions and actions impact the needs of the department as well as overall corporate goals.

Build teams by selecting the right people, with the right skills, at the right time. Set clear goals and develop others to build new skills and capabilities. Provide support, resources, and constructive feedback to achieve objectives. Manage conflict within the department and between the department and others.

Ensure teams are communicating by building an environment of collaboration, partnership, and trust, as well as holding others accountable.

Lead change by example through generating unique ideas and solutions, championing new initiatives, and overcoming resistance to change.

Demonstrate strategic thinking by developing plans, balancing immediate priorities with long-term goals, anticipating future conditions and circumstances, and aligning with department and corporate goals when implementing initiatives.

Physical Effort:

Almost continuously engaged in one or more physical activities simultaneously, occasionally required to sit.

o Eg. Walking, lifting and carrying heavy objects that weigh around 13-25kg or more, reaching with hands and arms.

Work Environment:

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts.

Occasionally exposure to factors such as humidity, noise level over 85dB (mandatory hearing protection on the plant floor) and moisture which will cause frequent periods of discomfort.

There is regular exposure to factors which carry an extreme risk of accident or illness which cannot be eliminated from the job.

Overtime as required.

The employee is expected to be flexible in terms of providing support and backup for functions outside of their job description and for working outside their normal working hours when necessary.

Sensory Attention:

Frequent need to give concentrated attention, with one or two senses (talk, listen, read) used in co-ordination.

Ability to apply common sense to problems involving mathematical skills such as adding, subtracting, multiplication, and dividing and written or oral instructions.

Mental Stress:

There is noticeable pressure from deadlines, production quotas, accuracy or similar demands.

Bullying or harassment in any form will not be tolerated.

Speak with a manager if the work or the environment is causing mental stress.

Trophy is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. Trophy Foods Inc. provides equal opportunities in employment, promotions, wages, benefits and all other privileges, terms, and conditions of employment to all qualified persons without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, or any other characteristics protected by the applicable Federal and Provincial laws.

Trophy Foods has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know.

Job Types: Full-time, Permanent

Pay: From $75,000.00 per year

Benefits:

Company events Dental care Disability insurance Discounted or free food Employee assistance program Life insurance On-site parking Paid time off
Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Production Environment: 3 years (required) ERP systems: 3 years (preferred)
Work Location: In person