Job Description

At SMS Equipment, our Product Support Sales Representative/Equipment Sales Representative is responsible for supporting new and used equipment sales and product support sales through specialized technical or scientific knowledge and product applications. This position will establish and maintain strong, professional relationships with customers and manufacturers, solving technical problems and generating customer solutions as a value added supplier. This position is based in Whitehorse, YK. This position offers a hybrid work arrangement. The salary for this position is $48,000 plus commission. Responsibilities include but are not limited to:

• Represent the Company in a professional and safe manner.
• Provide detailed equipment proposals to meet customer\xe2\x80\x99s specific requirements.
• Evaluate used equipment to help provide a market-based value.
• Prepare monthly equipment sales forecasts.
• Act as a technical resource to sales professionals, contributes to sales division by providing deeper understanding of product workings or applications, as well as product limitations and non-traditional product usage.
• Assist other organization functions (engineering, manufacturing, quality control) to identify user and / or design problems.
• Provide customers with manuals for parts, equipment, and delivery.
• Report regularly and make recommendations as to how to improve products in order to see continued product improvements.
• Act as a main point of contact for customers and manufacturers.
• Assist in getting new customers set up with KomTrax and VHMS.
• Sell parts to equipment owners, contractors and fleet operators.
• Provide service and solutions regarding OE parts issues.
• Solve technical problems and generates customer solutions as a value-added supplier.

• Liaise with Shop operations and office personnel to ensure efficient and profitable operation of area of responsibility.
• Coordinate all service, warranty, billing, and equipment issues to the appropriate SMS manager.

Qualifications: The successful candidate will have a minimum of 5 years experience in Industrial Sales. Other requirements include:

• Experience in the heavy equipment business and familiarity with construction equipment.
• Ability to driver a company vehicle for extended periods of time.
• Excellent communication skills with both customers and OEMs.
• Proficiency in the Microsoft Office suite and working knowledge of computer systems.
• Self motivated and proactive in keeping abreast of cutting-edge technology and best practices pertaining to the Company\xe2\x80\x99s products and services.

As part of our recruitment process you may be required to complete the following:

• Reference Check
• Drug and Alcohol Check
• Drivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks. Applications will be accepted until a suitable candidate has been hired. We thank all applicants for their interest, however only those selected for interview will be contacted. SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.