Job Description

Davis Controls

is part of the Hoskin Group and is a leading distributor in Canadian Automation and Process markets.

Reporting To:

Product Group Manager

Summary:

As a leading distributor in the Canadian automation and process markets, Davis Controls Ltd. seeks a motivated, organized, and quick-learning Product Specialist to join our Oakville team. The successful candidate will support quotation management, order processing, customer service, follow-ups, and other administrative tasks, contributing to efficient operations and excellent client service

Principle Accountabilities:

Purpose & Values: Live and demonstrate the company's purpose and values anchored around delivering excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential. Provide customers with the appropriate information concerning prices, deliveries, and technical specifications Offer expert advice to clients in their choices of technologies and components Assess customers' needs and develop proposals accordingly Perform technical research to offer the best solution to the customer Ensure that products meet the requirements of plans & specifications Create quotations in the CRM system, in collaboration with external Sales Representatives and Product/Sales Managers Ensure pricing is in line with the company's policies and objectives while keeping in mind the competition Process purchase orders and issue order confirmations Provide technical support to clients Develop good relationships with customers to maintain and grow sales Act as a liaison between customers and our different internal departments to efficiently solve customers' problems. Assist with keeping our CRM system and database up to date Stay up to date with knowledge about new products and technologies Attend training sessions given by suppliers Perform additional duties as assigned to support the team and organizational goals.

Requirements and Skills:

Post-secondary diploma or degree in Business, Engineering Technology, Industrial Automation, Electronics, or a related field. Technical coursework or certification related to automation, instrumentation, or process control is considered an

ASSET

. 3 to 5 years of experience in an inside sales, product support, customer service, or technical support role, preferably within an industrial, automation, or distribution environment. Experience preparing quotations, processing sales orders, and supporting customers in a fast-paced office setting. Prior exposure to ERP/CRM systems, pricing tools, or order management platforms is an asset. Experience working with technical products or coordinating with sales, engineering, and operations teams is preferred. Excellent verbal and written communication skills Ability to multitask and work independently Possess strong organizational, time-management, and problem-solving skills




Job Types: Full-time, Permanent

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement * Vision care