Job Description

At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith\'s shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.

Title: PRODUCT SPECIALIST - 98805
Primary Location: Canada (CA) - New Brunswick - Moncton/Fredericton areas
Function: Product Support
Onsite/Remote: Remote Position

Candidates applying for this position must have the proper work authorization to work in Canada to be considered for this position. Canada visa sponsorship is not available for this role.

Your Responsibilities

As a Product Specialist with Waratah Forestry Canada, you will provide technical field support to our Waratah dealer network and customer base.

In addition, you will:

• Assist with startup, commissioning and set up (hydraulic, mechanical, automation) of new Waratah harvester processor heads in the Maritimes and occasionally in Western Ontario.
• Perform hydraulic and electrical troubleshooting of problems on Waratah processor harvesters working in the field.
• Work with the logging contractors to assist with application and performance of Waratah product.
• Assist with demo operating and demonstrations of dealer owned Waratah product.
• Perform sales calls on logging contractors promoting the Waratah product.
• Assist dealers with support issues, in field challenges, and warranty issues relating to Waratah.
• Experience in woods safety and travelling safely in and out of logging job sites.

What Skills You Need

• Strong mechanical aptitude with field experience on Waratah Attachment models.
• Solid understanding of hydraulics and electrical theory.
• Three plus years of strong mechanical aptitude with field experience in mechanized forestry mechanics.
• Willingness and ability to travel (approximately 75%) within the given regions as scheduled thru the Product Support Manager on a weekly basis to meet operational business needs.
• Ability to use Microsoft Office products plus intranet and internet functions.
• Bilingualism (English/French). Language skills.
• Not required but considered an asset: Ticketed Heavy Duty (HD) mechanic.
• Waratah Machine Operation.

What Makes You Stand Out

• Experience working in the logging industry or forest equipment industry either as a mechanic or harvester operator.
• Ability to present and communicate the product.
• Head processor or harvester head operating minimal experience.
• Mechanical experience on Waratah or other brand harvester/processors.
• Strong mechanical aptitude, strong troubleshooting skills, and experience working on equipment in the forest industry.
• Experience and knowledge of the Maritimes logging applications and practices.
• The ability to produce technical reports and provide market/product feedback.
• Dealer experience with customer support.

Education

Ideally you will have a degree or equivalent related work experience in the following:

• High School diploma
• Bachelors degree in mechanical engineering or forestry

In accordance with the John Deere Accommodation Policy, reasonable accommodation of any of these qualifications may be considered. An equal opportunity employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business.

This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved.

The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere