Job Description

Company Overview

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At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Apercu de l'entreprise

Chez Motorola Solutions, nous pensons que tout commence par nos employes. Nous sommes une communaute mondiale soudee, unie par la volonte incessante de contribuer a la securite des personnes partout dans le monde. Nos technologies de communication, de securite video et de centre de commandement essentielles soutiennent les agences de securite publique et les entreprises, permettant une coordination essentielle pour des communautes, des ecoles, des hopitaux et des entreprises plus securitaires. Connectez-vous a une carriere qui compte et aidez-nous a batir un avenir plus sur.

Department Overview

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The Reliability Department is responsible for monitoring and improving product performance. The Reliability team evaluates field returns by analyzing failures, identifying root cause and tracking reliability trends to prevent recurrence. The team provides feedback to design, manufacturing and quality team to improve product quality, reduce failure rates, and enhance customer satisfaction.

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This position is based in Vancouver, BC and the candidate must reside in the Greater Vancouver Area as you will be required to go into the office.

Primary Duties and Responsibilities

Receive, sort, debug and report errors on escalations Debug and analyze field failures Investigate product return failures from newly launched products Investigate root cause(s) of NFF (no fault found) product returns Analyze returns data to identify product performance improvement opportunities Generate and publish reports Perform routine equipment maintenance and troubleshooting activities as required Work with engineering on functionality issues and procedure updates Collaborate with the manufacturing team to address manufacturing improvements in order to reduce field failures. Present failure modes to Engineering teams Provide technical training to technicians and repair staff Recommend steps to improve product reliability

Qualifications:

2 plus years of experience as a Hardware Test Engineer with a good understanding of HW and FW interaction Experience with analyzing data, identifying trends and presenting the conclusions in a concise, easy to review manner. Solid understanding of manufacturing processes and quality requirements Preferred background in electro mechanical hardware design and development Prior experience with cameras or photography and understanding of camera sensor and lens operation is preferred. Experience (installation, use or manufacturing) with CCTV products is an asset. Experienced user of Microsoft Office applications such as PowerPoint and Excel. Detail oriented and well organized, good communicator, able to multitask.

Target Base Salary Range: $100,000 - $120,000 CAD


Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


#LI-SC1

Basic Requirements

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Bachelors degree with 4+ years of experience or Masters degree with less than 1 year of experience in electrical or computer engineering

Travel Requirements

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None

Relocation Provided

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None

Position Type

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Experienced

Referral Payment Plan

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No

EEO Statement


Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.


We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.


We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.


Motorola Solutions adopte, favorise et promeut les principes de diversite, d'equite et d'inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiees, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identite et expression sexuelle, statut d'anciens combattants ou tout autre statut protege par la Loi.


Nous sommes fiers de notre culture axee sur les personnes et les communautes, encourageant ainsi chaque Motorolan d'etre la version la plus authentique de lui-meme dans ses responsabilites afin de tenir la promesse d'un monde plus securitaire.


Si vous souhaitez vous joindre a notre communaute mais croyez que vous ne possedez pas toutes les exigences requises pour le poste convoite, nous aimerions tout de meme connaitre les raisons pour lesquelles vous pensez etre un excellent candidat pour notre equipe.


Nous offrons egalement des mesures d'adaptation pendant toutes les etapes du processus d'embauche afin de favoriser l'inclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un amenagement, veuillez remplir ce formulaire d'amenagement raisonnable afin que nous puissions vous aider.