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Realizes the functional concept of solutions in a project by technical detailed solutions.
Under the supervision of the Manager, Assay Performance and Support, the Product
Reliability Engineer is responsible for ensuring continued correct sensor calibration,
monitoring of ongoing product performance, and technical consultation for sensor-
related complaints.
The Product Reliability Engineer will become intimately familiar with all aspects of how
the sensors are designed to work (including the requirements for the software that
converts raw signals to analytical outputs), how they are manufactured, how they are
tested, and how the results of all these activities tie together to produce the overall
sensor performance
Applying this knowledge to correctly calibrate the sensor and ensure, in collaboration
with the Technical Operations group, acceptable ongoing performance of the sensor
Other duties, such as improving product testing procedures or supporting/executing
field performance studies may also be assigned.
Responsibilities
Ensure that analysis of calibration data for the sensors proceeds in a timely and correct
manner so that accurate sensor configuration files can be generated as required
Improve configuration file logic for the sensors to achieve better calibration outcomes
Establish and verify primary Value Assignments for the sensors, as related to calibration
Continuously review product testing results (e.g., Finished Goods, Stability) to ensure
manufactured sensors are behaving correctly and that product testing methods and
protocols are appropriate and optimal
Ensure that adverse trends in the sensors' performance are communicated to
appropriate groups and action taken to correct the trend
Design improved control algorithms for monitoring sensor analytical performance as
well as for sensor parameters that may predict analytical performance
Participate in sensor improvement initiatives that may have impact on the sensor
calibration process or sensor performance.
Provide technical troubleshooting/consultation support to service teams, Regulatory
affairs, or customers.
Maintain test card metrics for product field performance and investigate correlations
with respect to in-house results, materials, and processes to facilitate more predictive
performance models and proactive responses
Assist in developing procedures, protocols, and other documentation to support quality
and field performance.
Contribute to the design and implementation of efficient and reliable automation
approaches to data gathering, visualization, and reporting related to product
performance.
Initiate and/or participate in external data generation or benchmarking opportunities at
customer sites as required
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