The Product Manager of Chequing reports to the Group Product Manager of Chequing and is part of the Everyday Banking Products team in Canadian Personal Banking.
This role is responsible to manage the portfolio of chequing products for retail customers.
The Product Manager develops and implements product strategies to drive sales of existing banking products, launch new products to market, optimize profitability and improve the customer experience.
This role is responsible to optimize pricing and to attract balances. This role carries out competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions.
The Product Manager has P&L accountability and manages product risks.
The Product Manager collaborates with members of the Everyday Banking Products team, and with internal partners, such as Customer and Product Analytics, Leads Management, Marketing, Digital, Technology, Operations and Salesforce Effectiveness.
Key Accountabilities
Product Strategy
Proactively identify and prioritize opportunities to improve the portfolio of products
Develop the overall strategy and roadmap to improve capabilities and launch new products
Establish priorities and drive the evolution of capabilities with key partners
Product Initiatives
Lead the implementation of complex projects with large multi-functional teams, through ideation, requirements, implementation and change management
Monitor progress against project plans to ensure completion
Proactively solve issues and eliminate obstacles
Pricing and Campaign Management
Optimize pricing to balance profitability and volume growth
Develop, launch and manage initiatives to attract balances
Measure the impact of pricing changes
P&L and Risk Management
Explain financial results and forecast future performance
Drive actions to improve profitability through data-driven decisions
Manage risk, and support the evolution of policies, procedures, and controls
Qualifications
5+ years of experience in retail product management, as a bank employee or consultant
Strong experience in product design, business casing, pricing, campaign management, technology project delivery, P&L and risk management
Detail-oriented and understand the value of prioritization, so handling multiple priorities (and sometimes saying no!) in a fast-paced environment is a snap
Must be able to liaise with stakeholders of various seniority, and translate current initiatives/strategies into a compelling story
Able to present both current and future state deliverables to leadership
Strong experience with Microsoft Suite [Excel, PowerPoint, Word, OneNote, etc]
Must be able to understand how product management for the Chequing accounts can drive revenue for the Bank.
* Able to draw connections between existing roadmaps, and the bottom line or overall goal.
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