Job Description

Function
Operations - Software Factory


Location
Waterloo, Ontario
Reference
Contract type
Permanent
Working time
Full Time
Are you a product visionary with a passion for aviation and the power of enterprise-scale agile development?



Join NAVBLUE, a wholly-owned Airbus subsidiary as a

Product Manager

, and take the pilot seat for our mission-critical N-Ops & Crew (N-OC) product. N-OC is the single, highly-configurable solution that empowers major airlines worldwide to master their Operations Control and Crew Management, covering everything from network scheduling to day-of-ops crew control.



Operating within the Scaled Agile Framework (SAFe), you will function as the key

Product Manager

, translating customer and market needs, aligning them to company vision and strategy resulting in compelling prioritized feature roadmaps, which you will be accountable to deliver on time and with quality. If you thrive on optimizing complex systems, driving business value, and shaping the future of airline efficiency, this is your opportunity to lead.

Responsibilities:

As the

Product Manager

for N-Ops & Crew, you will be the ultimate champion for the product, with a clear focus on defining and delivering maximum business value through the SAFe framework.


Strategic Direction and Value Definition


Product Vision and Strategy*: Participate in the product vision and strategy that is aligned with overall business goals, market trends, architectural runway and customer feedback.
Maximize ROI*: Prioritize the Product Backlog by applying an economic view (e.g., Weighted Shortest Job First - WSJF) to ensure the team(s) focuses its efforts on the features that will deliver the greatest business value and return on investment.
Translate Needs into Features*: Define, document, and accept features with clear business outcomes, acceptance criteria, and Non-Functional Requirements, acting as the ultimate source for feature content.




SAFe Execution & Agile Leadership


Lead PI Planning*: Lead the content presentation for Program Increment (PI) Planning events, presenting the vision and features to the team(s), and finalize the PI Objectives in collaboration with stakeholders.
Facilitate Flow:Collaborate closely with the Release Train Engineer (RTE) and Product Owner (PO) to monitor the execution of the PI plan, actively working to anticipate and resolve cross-team dependencies and impediments that hinder feature delivery flow. Guide Product Owners*: Collaborate and synchronize daily with Product Owners to elaborate features into user stories, manage the flow of work, and ensure the team backlogs reflect correct priorities.
Technical Acumen for Enablers*: Partner with Solution Architects / Engineering teams to define and prioritize Enablers (technical features) needed to support the N-OC solution's non-functional requirements, architectural runway and scalability.
Manage Releases*: Define, approve, and communicate release plans to stakeholders, ensuring that integrated features are released predictably and continuously to customers through the Continuous Delivery Pipeline.
Risk Management*: Identify potential risks and obstacles to successful product delivery and work proactively to address or mitigate them.
Measure Success:Define and track key performance indicators (KPIs) and Objectives and Key Results (OKRs) for the N-OC product to validate hypotheses and drive the "Inspect and Adapt" cycle for relentless improvement.



Stakeholder Alignment & Compliance


Bridge the Organization*: Act as the primary liaison between the development team(s), Customer Experience, Business Owners and other stakeholders, ensuring seamless communication and alignment on scope, timeline, and value.
Ensure Solution Context:Work closely with the RTE, Enterprise & Solution Architect(s) and regulatory experts to investigate and define the overall solution context, including architecture and strict compliance with all applicable aviation rules.




Additional information regarding responsibilities of Product Management are described in the SAFe framework at https://www.scaledagileframework.com/product-management/

Required Skills/Experience:

5+ years of progressive experience in Product Management, with a proven track record of successfully launching and scaling enterprise software products. 2+ years of direct experience working within the Scaled Agile Framework (SAFe) environment. Deep domain expertise or a strong foundational understanding of Airline Operations Control (OCC), Flight Operations, Crew Management, Scheduling, and/or Crew Planning systems. Expertise in defining, documenting, and prioritizing features, creating effective roadmaps, and applying lean prioritization techniques. Proven ability to apply Project Management skills to drive execution, including tracking progress, managing risks, resolving dependencies across multiple Agile teams, and ensuring timely delivery of quality features. Demonstrated ability to understand complex system architecture, API dependencies, data flow, and effectively prioritize technical debt and architectural runway in collaboration with solution architects, Chapter Leads and engineering leads. Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at all organizational levels. Excellent English communication skills (verbal and written) Working experience on Agile project management tools (Agility, Jira, etc) Ability to communicate concisely and accurately to team and to management

Education & Certification:

Bachelor's degree in Business, Computer Science, Engineering, Aviation Management, or a related field. SAFe Product Manager/Product Owner (PM/PO) certification is highly preferred. Relevant industry certification (e.g., in Airline Dispatch, Flight Operations, or Crew Management) is a significant advantage.

Perks:

Located in the heart of University of Waterloo's David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:




Being part of Airbus Network Flexible hours Hybrid working environment (3 days in office) Free parking Vacation Days (15 - 25) Professional Development Day Christmas shut down Summer core hours Strong work-life balance Casual dress code Competitive group benefits plan Strong focus on mental health support benefits 5 Sick Days 2 Personal Days RRSP matching program Life Insurance Employee stock ownership plan Maternity & Paternity benefits Referral program Rewards and Recognition program Training and Development Support Monthly Lunch and Learns Fitness & Wellness reimbursement An active social committee Organized Volunteer Events Game room, including a flight simulator! Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site Active Inclusion & Diversity Committee
And much more!

Not to mention, the aviation industry's ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.

Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.



Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

About Us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You'll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You'll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.



You'll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.



Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a

Global Top Employer for 2025

. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. We're grateful to our people, whose dedication and collaboration make this possible.



NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.



NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Gda?sk (Poland), and Bengaluru (India) with other offices all around the world.





The Future is Yours for the Taking: https://youtu.be/vdY6gYuceYY