Job Description

33 Dundas Street West Toronto Ontario,M5G 3C2


Join BMO's Treasury & Payment Solutions-Fraud & Security Controls team, where you can work on projects, initiatives, processes, and controls to enhance our products from evolving fraud threats. This role supports the strategic delivery of fraud prevention initiatives across Canadian Banking, with a focus on payment products, cheque fraud, and protection services.

Key Responsibilities

Support execution of fraud control initiatives aligned to strategic priorities. Conduct independent analysis and assessment to resolve strategic issues and inform decision-making. Develop business cases by identifying needs, analyzing potential options, and assessing expected returns on investment. Monitor product performance and growth metrics to identify trends and recommend action plans. Build and manage relationships with key partners such as Financial Crimes Unit, Enterprise Fraud Management (EFM), Digital Controls, and Technology & Operations to effectively respond to incidents and shifts in fraud trends and customer needs. Builds effective relationships with internal/external stakeholders including third party suppliers, and collaborates with internal and external stakeholders in order to deliver against business objectives. Contribute to change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Contribute to the roadmap for fraud protection and controls, including enhancements to existing payment products. Participate in working groups and forums focused on fraud analytics and product evolution. Provide input into operational programs and support change management activities.

Qualifications:

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Strong analytical and problem-solving skills with experience in fraud prevention or risk management. Familiarity with fraud typologies and protection mechanisms. Experience working with digital fraud platforms or payment systems Monitors and prioritizes issues related to customer experience, process performance and other key metrics for the portfolio. Understands and keeps up to date with emerging technologies, trends, regulations, policies and innovative solutions especially in digital authentication, fraud, and cyber security. Assists in the development of strategic plans; Identifies emerging issues and trends to inform decision-making. Supports the tracking, prioritization and resolution of issues related to customer digital experience. Provides advice and guidance to assigned business/group on implementation of solutions; Represents the "voice of the customer" for the digital customer experience, familiar with customer feedback/pain points. Analyzes customer data and information to provide insights and recommendations. Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Advanced Analytical and problem-solving skills. - Advanced Collaboration & team skills; with a focus on cross-group collaboration. - Advanced

Nice-to-have :

Hands-on experience with Payment Products and fraud controls. Knowledge of ticketing systems used in fraud investigations. Exposure to industry rules and understanding of fraud controls Experience with onboarding fraud detection and red flag identification.

Salary:

$69,000.00 - $129,000.00

Pay Type:

Salaried


The above represents BMO Financial Group's pay range and type.


Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.


BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.


As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.


To find out more visit us at https://jobs.bmo.com/ca/en


BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.


Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.