Product Manager

St. John's, NL, Canada

Job Description




Verafin is an industry leader in Financial Crime Management, providing a cloud-based, secure software platform for Fraud Detection and Management, BSA/AML Compliance and Management, High-Risk Customer Management, and Information Sharing. Our rapid growth and continuing success mean we have an opening for an experienced Product Manager to join our team.

Are you naturally a curious person, who loves to learn and search for answers? When faced with a question and you do not have the answer, you cannot rest until you have hunted one down? Then being a Product Manager might be for you!


As a product manager you will be responsible for owning discovery, and delivery of value to Verafin\'s customers through product changes. You do this by engaging in discovery calls with customers and prospects to dig in, peel the onion and gain a true understanding of the underlying problems experienced so that we can improve the product with solutions. The problems you uncover and gain a firm understanding of will be documented in a product backlog, which you will adjust accordingly as you learn more valuable problems to solve. You act as the liaison between the customer and the development team, consistently bringing valuable problems into development days when required. You will become the expert in the part of the product you are responsible for and will coordinate with other teams like Adoption, Sales, CSM and P-Writers.



Role Responsibilities

    • Manage a product backlog specific to a part of the application you are responsible for by conducting consistent discovery calls with customers and prospects
    • Work closely with members of the Problem Triage team to understand new emerging problems from the collection of feedback and ideas
    • Participate in demos for sales prospects
    • Attend the corresponding development days for your part of the application
    • Coordinate with the Adoption Team as valuable new features become available for customers
    • Coordinate with P-Writers who are working on Marketing Requirements Documents (MRDs) to detail new product features
    • Monitor all regulatory changes and adjust your backlog based on things that are required for regulations


Essential Skills & Qualifications

    • 3+ years as a product manager or product owner
    • Bachelor of Computer Engineering, Computer Science, Coursework in Product Management or a combination of relevant education and work experience will be considered
    • Curiosity, empathy, and a passion for talking to our customers and internal teams, helping to \'peel the onion\' to uncover problems they may be having
    • Experience launching a product and owning the process from beginning to end
    • Ability to interface with multiple levels within a customer\'s organization (c-suite, decision makers, users)
    • An understanding of the banking compliance industry would be considered an asset
    • Previous Product Management or academic experience in Product Management would be considered an asset


What does success look like in this role?

    • You have consistent customer calls where you can dig in and get to the root of the problem, then present that back to the development team
    • You are organized and driven, and the ability to multi-task and prioritize efficiently
    • You have the ability to figure out solutions to hard problems, work cross-functionally with other teams, and communicate effectively with various stakeholders
    • You are responsible for the creation, shipping, and value of the product. You are the owner of this end-to-end process


What are the growth opportunities for this role?

    • You could become the lead of a team, or the subject matter expert of your current team
    • Your product knowledge and ability to work with peers will give you the opportunity to work cross-functionally within Verafin and explore new areas of the business


This role will close on November 16th at 5:00pm NST


Industry and on-the-job training is provided for all roles at Verafin.


Verafin places a high value on building a diverse team, candidates of all backgrounds are encouraged to apply. If you require accommodation during any stage of our recruitment process, please let us know how we can best assist you.


When possible, please submit your resume and other documentation in PDF format.



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Job Detail

  • Job Id
    JD2248453
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    St. John's, NL, Canada
  • Education
    Not mentioned