Job Description

Reporting to the Director, Broker Services and Mortgage Product, the Product Manager, Mortgage Strategy will be responsible for shaping and implementing strategies that enhance our mortgage product offerings. This role requires a deep understanding of the mortgage industry, market trends, and customer needs. An ideal candidate will demonstrate strong analytical abilities, critical thinking, and excellent communication skills.Position Responsibilities:Product strategy and development

• Develop and refine strategic plans for our mortgage products, to improve customer experience and increase market differentiation
• Identify new opportunities for mortgage product innovation and drive initiatives to expand and enhance the product portfolio
• Stay informed about regulatory changes, industry trends, and technological advancements in the mortgage space to adapt and respond proactively
• Conduct comprehensive market research and competitive analysis to identify trends, customer preferences and growth opportunities within the mortgage market

Roadmap

• Create and maintain the strategic roadmap for mortgage products to ensure competitive product positioning and end-to-end advisor & customer experience for the Banks mortgage products.
• Collaborate with cross functional Go to Market and Digital teams to evolve and prioritize roadmaps, assess new opportunities and support the delivery of leading client experiences

Performance Analysis

• Monitor product performance, analyze data, listen to feedback, and make insights-driven decisions to optimize the experience and performance.
• Managing product operational activities to ensure products remain compliant and competitive in market
• Manage partner rewards programs, advisor and broker compensation terms, ensuring competitive positioning as well as operational excellence and compliance

Market Analysis

• Monitors the competitive environment serving as the Subject Matter Expert on competing products, features and pricing.
• Stay ahead of regulatory changes to ensure the Banks mortgage products remain compliant
• Prepare regular reporting on product performance and market insights for senior management

Shared Responsibilities:

• Risk and compliance collaborate with other departments in the Bank to help ensure product design, pricing and supporting processes operate with acceptable risks and meet applicable regulatory requirements.
• Marketing strategy work with our marketing team to establish differentiating market positioning to help the Bank achieve its objectives.
• Business strategy contribute to the Banks overall business strategy in collaboration with Strategy team.

Required Qualifications:

• Minimum of 5 years of experience in product management, with a focus on strategy development and execution in the mortgage industry
• Bachelors degree, preferable in Business, Finance, Marketing or a related field
• Proven track record of successfully implementing product strategies to improve client experience
• Expert level knowledge of mortgage products, market dynamics and the regulatory environment
• Strong analytical and problem-solving skills, with a data-driven approach to decision making
• Exceptional written and oral communication skills, including a developed ability to present to audiences of varying backgrounds and expertise

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, well support you in shaping the future you want to see.

#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Waterloo, OntarioWorking ArrangementHybridSalary range is expected to be between $80,700.00 CAD - $145,260.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

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