Job Description

Product Manager - Internet

Temporary, 12-18 months

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Product Management is a pivotal department of our business that creates product strategies aimed at solving customer challenges and developing products for customers that create an amazing customer experience. Our goal is to build products and services that customers love while creating a unique competitive advantage. Our Product Managers use a unique blend of business and technical savvy combined with a big-picture vision, strong leadership, and agile project management skills to ensure the product supports the company\xe2\x80\x99s overall strategy and goals.

Responsibilities:

Manage entire product lifecycle from strategic planning, tactical implementation, measurement, and ongoing optimization/evolution.

• Monitor competitive landscape and customer data to bring forward product updates to ensure competitiveness and relevance in the marketplace.
• Work closely with Engineering, IT, Sales, Marketing, Operations and Customer Experience to ensure revenue and customer satisfaction goals are met.
• Build strong relationships with external partners and key vendors.

Requirements:

• 2 - 5 years\xe2\x80\x99 experience in a Product Manager role.
• A post-secondary education in a relevant field.
• Strong project management skills, and the ability to meet deadlines.
• Critical thinking and analytical skills
• Keen business mindset and acumen
• Excellent verbal and written communication skills
• Strong collaboration and relationship management skills
• Ability to inter-operate between a technical team, business strategists, and sales/marketing teams.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team \xe2\x80\x9con the ground\xe2\x80\x9d not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your career started with us and stay with us, your journey begins here!

Eastlink