Job Description

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8
At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Location:

Toronto, ON (Hybrid - 4 days in office at one of our Toronto locations: 401 & DVP, Brampton, or Downtown)

About Shoppers Drug Mart & PC Health

Shoppers Drug Mart is Canada's leading pharmacy and health services retailer. Our Digital Health team is building

PC Health

, a health utility that helps Canadians manage chronic conditions like

diabetes and obesity

, tying together in-pharmacy care with digital tools. We believe the future of health is omnichannel: when a patient receives care in our pharmacies, their experience continues seamlessly at home through our apps, connected devices, and personalized health insights.


We are looking for a

Product Manager

to own

connected devices

across our digital health products in support of our Health Tracking portfolio. This includes wearables, in-pharmacy devices, and integrations that power real-time insights and next-best-actions for patients managing

diabetes, obesity, and other chronic conditions

.


This is not an easy environment. We operate like a startup inside a massive organization. That means there's complexity, stakeholders, and inertia -- but your job is to cut through it with urgency, progress, and clarity.

What You'll Do

Drive Health Tracking:

Lead product development for connected devices (wearables, pharmacy devices, self-reported tracking), delivering features that keep patients engaged and accountable in managing chronic disease.

Ship with Urgency:

Break down complex initiatives into smaller, testable releases. Bias to action, ship quickly, and learn fast.

Communicate Relentlessly:

Proactively share updates, wins, and next steps with stakeholders. Over-communicate progress and risks so the team can stay aligned.

Own Outcomes:

Define and deliver against key KPIs like engagement, 90-day retention, and chronic user adoption of tracking features.

Work Cross-Functionally:

Partner with engineering, design, pharmacy operations, and external vendors to ship integrated, high-quality health tracking experiences.

Champion Users:

Understand chronic patient and pharmacist needs, and ensure health tracking delivers meaningful daily, weekly, and monthly value.

What We're Looking For

~5 years experience in product management, ideally in

healthcare, digital health, or connected devices

. Proven ability to

ship products in complex, multi-stakeholder environments

. Strong

agile craft

: breaking down large problems, iterating fast, and learning from the market. Clear, proactive communicator who shares progress, risks, and wins without being asked. A bias for

autonomy and agency

: you take initiative, move forward, and escalate only when necessary. Experience with

wearables, connected devices, or health data integrations

is a strong asset. Analytical mindset -- comfortable defining success metrics, using data (Amplitude, Mixpanel, etc.), and tying features back to user and business outcomes.

Why Join Us

Impact at Scale:

Shape how millions of Canadians manage their health daily, especially those living with diabetes and obesity.

Startup Energy, Big Company Backing:

Move fast and build meaningful products within the largest healthcare network in Canada.

Mission-Driven Work:

Improve health outcomes for chronic patients while making pharmacists' jobs easier.

Hands-on Scope:

You'll ship, learn, and iterate quickly on real problems that matter to patients and providers.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.


Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.


If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.


In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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