Job Description

Description

Join our team and what we\'ll accomplish together

The TELUS Business Solutions (TBS) organization is dynamic, fast-paced, and entrepreneurial. Together, the team is responsible for driving profitable growth within a key growth segment for TELUS. Our team of technical professionals play an integral part of supporting campaign data execution for the TELUS Business Marketing team. Together, we work collaboratively with Marketing to ensure campaign delivery and accuracy.

You will join a skilled and engaged team that continues to shape the evolution of the portfolio, and find creative ways to reach business clients to ultimately grow and expand our wireless and wireline share.

What you\'ll do:

We are looking for a driven, high-energy, technical and results-oriented individual to join the team for the role of Product Manager, within the Campaign Operations function.

In this role, you will take ownership of two portfolios, Governance and Data Standardization. As a Product Manager, you will be managing:

• Coordinator of the campaign calendar between marketing, brand, content developers, and data coders
• Assign, coordinate and schedule campaign deliveries for the coders & content developers; ensuring statuses and completion dates are accurate at all times
• Manage and document campaign intake process across multiple cross-functional stakeholders
• Manage weekly standup on campaign status and evolve plan based on needs of the business
• Standardize data processes through detailed checklist documentation and QA processes
• Communication to Marketing team, leadership team on campaign statuses and deliveries on a weekly basis
• Support data investigations and analysis for customer escalations and sizing / strategy alignment with marketing teams
• Communication to Marketing team, leadership team on campaign statuses and deliveries on a weekly basis

In doing so, you will be working with various cross-functional team members to ensure campaign data is optimized, accurate and delivered within the business requirements. You will also help with facilitating data investigations and universe sizing exercises for our strategic marketing campaigns.

Candidates for the role should be curious to understand the \xe2\x80\x9cwhy\xe2\x80\x9d and \xe2\x80\x9chow\xe2\x80\x9d behind the data, and are passionate about using the data to craft a better customer & sales experience.

Qualifications

What you bring:

• You effectively manage projects with multiple stakeholders and deadlines, ensuring accurate and timely documentation on progress and status
• You can lead a number of forums across multiple leadership teams and ensure all deliverables are communicated and accounted for
• You have the ability to examine and interpret data to draw conclusions that drive marketing campaign execution
• You work collaboratively with a dynamic and cross-functional marketing team to drive results
• You will develop new analytical solutions to provide timely insights to the business
• You will build automated solutions to create standardized datasets to increase efficiency for campaign execution.
• You collaborate with business stakeholders, help foster the relationships and lead data enablement programs
• You effectively communicate with leadership and stakeholders providing them with regular updates on programs and new solutions
• You have minimum 3 year of experience in a similar role and/or related education with demonstrated performance

Great to have:

• Communication-first Project Management skills, with an inquisitive mindset
• Attention to detail, and an intentional focus on data accuracy (matching to business requirements)
• Post-secondary degree in Marketing, Finance, Information Management, Business, Economics, Mathematics or other quantitative discipline

#LI-REMOTE

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS\xe2\x80\x99s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus