Job Description

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service(TM). Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.


At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.


We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.


By joining our team, you will have the opportunity to be part of a

global, diverse environment;

you will be joining a

winning team

with a

commitment to sustainability;

and a company where we get things done so that you can

make a positive impact

on the world.


We're looking for innovative and original thinkers to work in an environment where you can

#MakeYourMoment

so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.


If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

We're looking for a

Product Manager

who thrives in ambiguity and is energized by shaping early-stage ideas into validated product opportunities. In this role, you'll lead customer discovery, experimentation, and the delivery of initial solutions. You'll collaborate closely with cross-functional teams to explore new product directions, validate hypotheses, and build momentum behind promising concepts.


You'll also play a key role in evolving our product management practices--owning and refining specific processes to ensure they scale effectively as our organization grows.

Key Responsibilities:

Customer Discovery & Validation

+ Lead qualitative and quantitative research to uncover unmet customer needs and opportunities for differentiation
+ Rapidly test, learn, and iterate on product hypotheses

Early-Stage Product Development

+ Define MVP scope, success metrics, and learning goals
+ Partner with design and engineering to deliver pilots and prototypes

Strategic Framing

+ Translate insights into compelling product narratives and business cases
+ Align early-stage initiatives with broader product strategy and portfolio goals

Internal Evangelism

+ Build excitement and alignment around new ideas across teams
+ Present findings and recommendations to senior stakeholders

Cross-Functional Collaboration

+ Work closely with engineering, design, marketing, and customer-facing teams
+ Ensure early-stage initiatives are well-integrated into the broader roadmap

Process Development & Ownership

+ Help define and improve product management practices, tools, and workflows
+ Take ownership of specific process areas (e.g., discovery frameworks, investment proposal templates, or portfolio governance inputs)

Qualifications

Ideal Candidate Profile:

Proven experience in early-stage product development, innovation, or incubation roles Strong customer empathy and discovery skills Comfortable navigating ambiguity and driving clarity Excellent storytelling and stakeholder engagement abilities Familiarity with experimentation frameworks and lean product methods

Bonus

: Experience with AI, platform products, or technical domains

Additional Information

Salary Range: $110-125 CAD, plus bonus Flexible paid time off, including sick and holiday Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.