Job Description

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Here at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees from interns and co-ops to permanent staff and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early careers opportunities are built with you in mind with experiences tailored to your individual skills and interests.
We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.
If youre looking for a company that inspires passion, personal, and professional growth join Kobo and come help us on our mission of making reading lives better.
The Role:
Our Product team is searching for an enthusiastic Product Management Intern who can help shape the way customers interact with our products and services. The ideal candidate has experience working on technical products, with experience in driving growth and retention, and is passionate about doing right by our customers. You are diligent, exhibit exceptional attention to detail, and are a strong communicator. You will be part of a diverse and collaborative environment and a key point of contact for R&D teams taking products from idea to reality. Your day-to-day tasks include research, writing various product documentation, helping execute on various initiatives on our roadmap, reporting and analyzing product performance for continuous improvements. If youre driven, analytical, creative, organized, adaptable, performance-focused, and able to deliver high-quality work within a fast-paced environment, we want to hear from you.
This role is an internship in our Reading Experience team. You may also work with other product managers on special initiatives.
Even if you do not have experience in product but are looking to make a pivot into product management and have experience that can apply to the responsibilities, wed love to hear from you.
Key Responsibilities:

• Help and participate in user research in collaboration with the product and design team.
• Collaborate on initiatives; write high-level requirements and work with business stakeholders to agree on the scope of an initiative related to your product.
• Monitor, analyze and report on the performance of your product
• Communicate the status of current initiatives and keep teams informed of progress
• Review research, customer feedback channels, and product analytics, seeking problems to solve for users and opportunities to improve your product.

The Skillset:
Required:

• Experience working in digital consumer products a plus.
• Excellent verbal and written communication skills.
• Demonstrated ability to convey insights from complex analysis to non-technical business users at varying levels of quantitative familiarity.
• Technical experience and curiosity.
• Experience working in an Agile software development environment.
• Outstanding organizational skills, self-motivated, creative problem solver with a high attention to detail.
• Dedication to continual self-improvement and learning.
• A love of reading, obviously

The Perks:

• Flexible hours and hybrid remote working environment
• Subsidized in-office lunches
• Talent and development training budget
• Free Kobo device + free weekly e-book or audiobook
• Weekly Kobo Tech University sessions
• Dog friendly office

About Rakuten Kobo Inc.
Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the worlds most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.
Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.
Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.
Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more: https://rakutenemploymentalert.com/
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