Job Description

Comment allez-vous CONTRIBUER et GRANDIR ?
The Product experts interface with business and technical stakeholders for requirement gathering, product evolutions and requirement qualification. He / She contributes to product development and design according to the product roadmap, is in charge of deploying the solution, ensuring the maintenance and acting as Level 3 for supporting incident/problems processes
Your main missions will be the following :
Contribution to the product developmentResponsible for interfacing with the customer for requirement gathering and product evolutions. Gather requirements, configuration of the product according to customer needs and identify gaps not covered by the product. Requirement qualification with all stakeholders (product team & client). Production of statements of work and functional documentation on product evolutions. Contribution to the redaction of technical specifications (story board and functional specification) and interface with the development team to define technical solutions. Promote value creation initiatives & c-imp actions around the product

Deployment and maintenanceRelease management Follow up of the execution of development tasks with the developers. Internal testing and coordination with the testing team. Coordinate the user acceptance tests realization with customers. Receive feedback from users and transform it into new requirements if applicable. Give UAT feedback to development teams Adaptive maintenance (management of product upgrades/patches).

L3 SupportAssist users with level 3 support on the solution by analyzing and resolving incidents (knowledge transfer, action plans, etc). Interface with the development team to deliver fixes. Help L2 team to acquire technology domain skills needed to deliver services through training and knowledge transfer

Etes-vous un MATCH ?Bachelor or Master's degree in engineering, Information Technology or a related field, Experience in IT products development and operations, Cloud technology, SQL language An experience in Supply Chain optimisation Experience with IT Project / Product Management (nice to have) Knowledge of Industrial Operations (nice to have) Understanding of Financial Aspects of the Product Management (nice to have)
Fluent in English Analytical, autonomous, problem solving and decision-making skills Planning, prioritization and organizational skills Excellent communication skills, ability to explain a complex product roadmap to a varied audience of business and technical people alike Capacity to adjust its communication to different interlocutors and situations. Leadership qualities and networking, ability to convince his/her interlocutors. Understand how to manage change and the value of consensus within a community with multiple stakeholders

Nos differences font notre performance



Chez Air Liquide, nous nous engageons a construire un lieu de travail diversifie et inclusif qui englobe la diversite de nos employes, de nos clients, de patients, de parties prenantes de la communaute et de cultures a travers le monde.



Nous accueillons et considerons les candidatures de tous les candidats qualifies, quels que soient leurs antecedents. Nous croyons fermement qu'une organisation diversifiee ouvre des opportunites aux gens d'exprimer leur talent, a la fois individuellement et collectivement et contribue a favoriser notre capacite a innover en vivant nos fondamentaux, en agissant pour notre succes et en creant un environnement engageant dans un monde en mutation.