Job Description

Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.Company DescriptionDropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We're looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn't it be great if our working environment-and the tools we use-were designed with people's actual needs in mind? Imagine if every minute at work were well spent-if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you'll join us on the journey.Team DescriptionOur Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.Role DescriptionThe Dropbox Core team is seeking a Senior Product Designer to craft exceptional product experiences that delight our customers. With a strong foundation in design craft and quality, you'll join a team dedicated to enhancing the Web experience-a critical platform that drives the highest traffic for Dropbox. Your mission will involve delivering impactful UX and visual improvements that elevate feature adoption, utilization, and retention for key functionalities most valued by our customers.In this role, you'll collaborate closely with Product Managers to transform business challenges, product hypotheses, and feature requests into tangible, quantifiable, and solvable customer problems. You'll be empowered to design effective solutions and deliver elegant user experiences through close partnership with cross-functional peers. Additionally, you'll work hand-in-hand with Engineering to bring these solutions to life, ensuring a seamless and high-quality execution.Responsibilities

• Problem Framing: Thoroughly analyzing and translating feature requests, product hypotheses, or broader business challenges into clear, actionable, and solvable customer problems.
• Solution Generation: Developing a wide, diverse range of potential solutions to address a given customer or business problem.
• Interaction and Visual Design: Elevating promising solutions by refining them into their most intuitive, elegant, and user-friendly form. This involves balancing simplicity with functionality, ensuring the final design not only meets customer needs but also aligns with the highest standards of aesthetic and interaction quality.
• Collaboration: Building strong partnerships with Product Management and Engineering teams to align on the most valuable and feasible ideas. This includes facilitating open communication, integrating diverse perspectives, and co-creating solutions that maximize impact while staying within technical and timeline constraints.

Requirements

• 6+ years of experience in UX-related roles.
• Exceptional craft and attention to detail in visual design, interaction design, and prototyping.
• Proficiency with prototyping tools to showcase complex features and web flows.
• Proven track record of launching and iterating on products with a focus on business and customer impact.
• Strong customer obsession with extensive experience leveraging UX research for foundational insights and iterative design.
• Excellent collaboration skills with cross-functional partners, including designers, researchers, PMs, data scientists, and engineers.
• Experience spanning the full product lifecycle, from discovery to launch and iteration.
• Expertise in designing for mature products, balancing incremental improvements, visionary goals, and step-change enhancements.
• Ability to measure impact through both quantitative metrics and qualitative insights.
• Ownership mindset with a proactive approach to driving projects and teams forward.
• Deep expertise in using and contributing to design systems.

Preferred Qualifications

• Experience designing for a specialized customer audience in an SaaS environment
• Examples of redesigning large portions of mature products in a large, matrixed team

CompensationCanada Pay Range$160,700-$217,300 CADThe range listed above is the expected annual salary/OTE for this role, subject to change.Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).BenefitsDropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage*
• Retirement savings through a defined contribution pension or savings plan**
• Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance*
• Business Travel Protection: Travel medical and accident insurance*
• Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food & groceries, and much more
• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
• Mental health and wellness benefits

Additional benefits details are available upon request.*Where group plans are not available, allowances may be provided**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policyDropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

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