Produce Team Member (clerk, Floor Service) Full Time

Kelowna, BC, CA, Canada

Job Description

Job Overview


We are seeking a dedicated and enthusiastic Produce Clerk to join our team. The ideal candidate will have a passion for fresh produce and excellent customer service skills. As a Produce Clerk, you will be responsible for maintaining the quality and presentation of our produce section while assisting customers with their selections. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced retail environment.

Responsibilities



Ensure that all produce is fresh, properly displayed, and well-stocked. Assist customers with inquiries about products, providing knowledgeable recommendations and upselling when appropriate. Conduct regular inventory checks to maintain stock levels and minimize waste. Perform product demos to engage customers and promote new items. Utilize basic math skills to accurately price items and handle transactions. Exhibit strong time management skills to efficiently complete tasks during busy periods. Be knowledgeable and able to differentiate between all of the various types of produce merchandise including taste, preparation method or use, and price differences between varieties of similar classes of products (i.e., types of apples, potatoes, etc.). Stock product and displays ensuring proper grading, rotating, crisping, trimming, wrapping, watering, and company sanitation practices are followed in in accordance with company policy and product code dates. Make use of the oldest products first (first in, first out). Demonstrate phone etiquette when responding to customer calls regarding product availability or store promotions. Assist in checking and verifying produce department receiving when required. Receive, unload, and put away daily loads from delivery and store product in designated area to protect product quality. Maintain a neat, well-groomed personal appearance at all times and observe company dress code. Process merchandise according to production guidelines and handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods. Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management. Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.

Experience



Previous experience in retail sales or customer service is preferred. Familiarity with technical sales concepts is a plus, particularly in relation to produce or food products. Multilingual abilities are advantageous for serving a diverse customer base. Strong interpersonal skills with the ability to communicate effectively with customers and team members. A proactive attitude towards learning about new products and sales techniques.

Physical Requirements/Working Conditions



Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Ability to work in wet and dry conditions. Ability to work a flexible schedule including weekdays, weekends, and as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other machinery. May require use of ladders. Having a valid driver's license and access to a personal vehicle is preferred.
Join us in creating an exceptional shopping experience for our customers by delivering high-quality produce and outstanding service!

Job Types: Full-time, Part-time

Pay: $17.85-$19.00 per hour

Expected hours: 22 - 40 per week

Benefits:

Flexible schedule On-site parking Store discount
Work Location: In person

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Job Detail

  • Job Id
    JD2882589
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kelowna, BC, CA, Canada
  • Education
    Not mentioned