This is a Full-Time position and reports to the Store Manager.
Department Managers lead the team in their department to provide excellent customer service in our busy grocery store.
We are looking for a strong leader who has a passion for fresh food and who can efficiently oversee the daily operations of the Produce Department in terms of staffing, sales, customer service, merchandising, and product quality.
Job Duties and Responsibilities:
Provide supervision to Produce Department staff to ensure quality customer service
Maximize sales and gross profit through effective and creative merchandising
Maintain department inventory by placing product orders regularly while adhering to departmental budgets
Recruit, hire, train, and mentor staff members
Create the weekly work schedule for the Produce department
Efficiently stock, rotate and display product in a neat and appealing manner - including watering, trimming and merchandising to ensure quality and freshness
Ensure the proper set up of racks, tables, coolers, backroom areas and proper rotation of cooler stock
Handle customer inquiries, requests and complaints in a prompt, polite and effective manner
Comply with the store's established Health and Safety and Food Safety policies and ensure that staff members are also adhering to these policies
Responsible for ensuring accuracy of store signage with regards to pricing
Liaise with the store manager, department heads and produce staff to address any concerns, discuss upcoming ads or promotions, cross merchandising, etc.
Skills and Qualifications:
Previous retail management experience, preferably in a Produce Department
Able to lead a team in an enthusiastic and positive manner
Superb customer service skills with a desire to provide a great shopping experience for customers
Exceptional leadership and organizational skills
Outstanding communication and interpersonal skills
Knowledge of health and safety legislation, policies and practices
Ability to work in a fast-paced environment under pressure
Able to maintain a professional demeanor under stressful situations
Experience in effective merchandising that drives sales
Have experience ordering and maintaining department stock
Flexibility to work a variety of hours which include days, evenings, weekends and stat holidays
Work Conditions and Physical Capabilities
Ability to perform physically demanding, repetitive physical tasks for extended periods of time
Job requires manual dexterity, attention to detail, hand-eye coordination
Walking and standing for extended periods including bending, twisting, crouching and kneeling at times
Physically lifting, twisting and handling up to 50 pounds on a regular basis
Cold environment, which can be noisy with some strong odours
Our Commitment to You:
Competitive wages with starting rates based on experience
Yearly bonus incentive
Room for advancement - all new opportunities posted internally first
Company matched RRSP Program
For full time regular positions
: Comprehensive benefits package including Dental, Extended Health, Life & Disability
If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you!
How to apply:
Respond to this job ad: apply in confidence to Human Resources
Please include a cover letter including your wage expectations
We would like to thank everyone for applying, however due to the volume of applications received only those moving forward to the interview process will be contacted.
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keywords: produce, vegetable, fruit, fresh food, customer service, retail, grocery, supermarket, convenience store, market, merchandising, full time, management, inventory, scheduling, supervisor, team leader, #readytowork
Job Type: Full-time
Pay: From $23.20 per hour
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
RRSP match
Vision care
Work Location: In person
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