Job Description

Job description:

Welcome to Amaranth, where we're not just about providing stellar customer service; we're on a mission to craft an exceptional experience.

Imagine a workplace where local growers and wellness come together to bring

fresh

, wholesome produce to our shelves. At Amaranth, we're growing across Alberta and looking for team members who share our

passion for healthy living

,

sustainability

, and great service.

As Produce Lead

, you guide the produce team in keeping the department clean, organized, and fully stocked with vibrant, high-quality fruits and vegetables. You oversee ordering and inventory, set up attractive displays, train and coach team members, and ensure food-safety standards are met, all while delivering friendly, knowledgeable service on the floor.

We're looking for someone who combines leadership and teamwork, thrives in a hands-on environment, and takes pride in attention to detail and customer service.

Join us to make a lasting impact, one fresh display and one happy customer at a time.

JOB DESCRIPTION

Job Title:

Produce Lead

Department:

Produce

Reports to:

Store Manager, Category Grocery Manager

Direct Reports:

Customer Service Associates, Produce Clerks

Working Conditions:

Retail Store environment where work and events can be varied or unpredictable; mainly standing/walking/lifting; offering service to the public.

Role:

This position holds

overall accountability

for supporting

store sales

, managing

expenses

, and reducing

shrinkage

and

damages

by providing leadership across key areas of responsibility.

Key duties include:

Providing

leadership and support

to

Produce Department team members

Receiving and verifying shipments

, primarily for

Produce

, and assisting other departments during

peak times

Picking transfers

,

stocking shelves

,

rotating overstock/downstock

Posting invoices

into the

database system

Managing produce

coolers and freezers

Running

inventory management reports

Executing

product merchandising

strategies Maintaining overall

store cleanliness

This position is also

directly accountable

for

performance results

and serves as a

role model

, ensuring a consistently

positive experience

for both

team members

and

customers

.

Time Requirements:

One year maternity leave coverage contract position Full time hourly position Employee is entitled to a 30 minute unpaid meal break for all shifts longer than 5 consecutive hours Must have a flexible working availability - willing to work days, evenings and weekends and assist with shift coverage as needed

Duties and Responsibilities:

Customer Service and Teamwork

Proactively engage customers

to deliver

unparalleled service

, always striving to support their journey toward

better health

. Serve as a

role model

by demonstrating how to provide a

positive, above-and-beyond experience

, one customer at a time.

Respond to customer questions

, offering direct assistance or referring them to the appropriate

department representative

when needed. Help customers with

product inquiries

,

share knowledge

, and

guide them directly

to product locations.

Efficiently and accurately

process transactions using the

POS system

, and assist withcarry-outs when necessary. Support the

Store Manager

by training team members on

POS operations

and ensuring

Operating Procedures

are followed. Ensure

new products and samples

are delivered to the

Grocery Category Manager

. Maintain ongoing

communication

with the

Grocery Category Team

, sharing

product requests

,

feedback

,

mentoring insights

, and

best practices

.

Leadership

Lead by example

in daily activities and strive to improve personal performance each and every day. Maintain a

positive attitude

and approach challenges in a proactive and problem solving manner.

Communicate

and

execute

action plans to team members including operations, category grocery manager, and store manager on upcoming projects, priorities, promotions or other store initiatives, and ensure duties such as

stocking

,

down stocking

, and

stock rotation

including freezer/coolers/bulk and shelves, are executed.

Praise team members

for duties well done, provide feedback for areas of improvement. Ensure that Amaranth's programs, policies and

procedures

are communicated and adhered to. Demonstrates and communicates Amaranth's company values, leadership competencies, cultural factors and code of conduct.

Store Level Administration/Computers

Keep Google Drive Organized and lead by example in appropriate usage of the Amaranth computer Systems. Adhering to best practices and policies in regards to Uploading/Downloading of documents, saving documents, saving in temp folders, Amaranth Files on Desktop, Naming Conventions, document creation. Category Manager grocery email to be addressed with tasks completed within 7 days of email being sent, and before the next weekly email. Communication to the CMG team is required for an extension after 7 days.

Produce Quality

Provide and maintain the highest product quality possible for our customers. Train team members to cull produce on a rotating schedule in order to maintain the highest quality on the sales floor.

Ordering

Work with vendors to bring in the highest quality of produce at the best negotiated price. Select new produce based on availability (season), customer needs, and demographics. Source out vendors that are local and able to meet our business needs in the way of producing variety and quality (organic, sustainable, etc.) cost, billing and delivery. Work with vendors for product credits in a timely manner.

Receiving

Physical receiving of shipments in a timely manner including pulling special orders and contacting customers, and putting stock out. Accurately receive invoices into the database system in a timely manner.

Credits

Manage damaged or mis-shipped products in a timely manner by requesting and following up on credits on a consistent basis.

Promotions/Seasonal Events

Assist Store Manager with preparations for Customer Appreciation Days (CAD) and Taste of Savings Days. Merchandise products and manage promotions within the Produce department.

Inventory Management and Reports

Maintain inventory levels and price produce in a competitive but profitable manner. Run and review produce reports as per the weekly and monthly reporting schedule. Ensure shelf tags contain correct information and replace when necessary. Ensure routine use of back-stock best practices and proper labeling. Manage inventory using the database system and maintain accurate shelf signage and pricing.

Human Resources

Provide feedback on team performance to the Store Manager. Ensure that safe food handling practices are being followed by staff.

Qualifications and Attributes:

Have a

minimum of 2 years of produce experience

or equivalent in a food services position

AHS Food Safety Certification or equivalen

t as recognized by AHS is an asset Intermediate to advanced computer skills with an emphasis in database operation and inventory management Ability to work with a

flexible attitude in a dynamic environment

Ability to

prioritize

and complete

projects

in a timely manner Excellent

organization and interpersonal skills

Knowledge of organic and natural foods

industry and produce and/or perishable products an asset

Basic Physical Requirements:

Stand for extended periods of time. Walk, bend and twist your body, reach above and below shoulders. Use of mops, brooms, cleaning products, knives, box cutters, carts, computers and printers. Use ladders of varying heights up to 12 feet. Ability to lift up to 50lbs maximum. Repetitive use of hands for grasping, pushing, pulling, and typing. Environmental exposure to extreme temperatures in coolers, freezers, and outdoors.

Incentives:

Staff Discount of 30% off all regular priced Amaranth merchandise Health First Product Discount - 40% off the regular price of all Health First products. Staff Purchase Credit of $3.00, for each shift worked. Please note that the staff purchase credit cannot be carried over to other shifts or accumulated.
Job Types: Full-time, Permanent

Pay: $21.50-$23.50 per hour

Expected hours: 30 - 40 per week

Flexible language requirement:

French not required
Schedule:

8 hour shift Evening shift Monday to Friday Morning shift Weekends as needed
Experience:

Produce Department: 2 year (required) Leadership: 1 year (preferred)
Job Types: Full-time, Permanent

Benefits:

Discounted or free food On-site parking Store discount
Work Location: In person

Job Type: Full-time

Pay: $21.50-$23.50 per hour

Expected hours: 30 - 40 per week

Benefits:

Discounted or free food Extended health care On-site parking
Experience:

produce department management: 2 years (required) Leadership: 1 year (preferred)
Work Location: In person