Job Description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued \xe2\x80\x93 as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well\xc2\xae.

At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Overview:

To ensure the efficient functioning of the Produce department, providing customers with the best quality produce, ensuring courteous, timely customer service.

passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

• Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

• To direct and supervise all Produce staff to secure efficient and courteous customer service
• To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
• To maximize sales and gross profit, ensuring sales\xe2\x80\x99 goals and budgets are met;
• Responsible for ordering, receiving, inventory and display of merchandise
• To train new employees
• To schedule all Produce clerks ensuring the strict control of wage costs;
• To interpret and administer Company policy
• To ensure the maintenance of equipment as well as the safety and sanitation of the department;

The Ideal Candidate Would Possess:

• Exceptional customer service skills

• Flexibility to work a variety of hours which include days, evenings, night shifts, and weekends;
• Ability to work in a fast-paced environment under pressure
• Three to five years\xe2\x80\x99 experience in the retail Produce industry;
• Prior management experience a definite asset;
• Excellent communication and interpersonal skills.
• Minimum Grade 12 Diploma

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars \xe2\x80\x93 Environment, Sourcing and Community \xe2\x80\x93 and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values \xe2\x80\x93 Care, Ownership, Respect and Excellence \xe2\x80\x93 guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits \xe2\x80\x93 these are some of the many reasons why we are one of Canada\xe2\x80\x99s Top Employers, Canada\xe2\x80\x99s Best Diversity Employers, Canada\xe2\x80\x99s Greenest Employers & Canada\xe2\x80\x99s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (\xe2\x80\x9cFranchisee\xe2\x80\x9d) which is licensed to use the \xe2\x80\x9cYour Independent Grocer\xe2\x80\x9d trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

Loblaw