Job Description

Copart, Inc18 days ago
Hybrid
Montreal, QC
Mid Level
full_time###

About the role

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.



Le responsable du traitement des titres express est charge d'aider les compagnies d'assurance automobile a obtenir les titres de vehicules, les documents de titre et a collaborer avec les institutions financieres et les proprietaires de vehicules.



Ce poste est hybride et necessitera occasionnellement du travail sur le site.



Maitrise du francais obligatoire.



File d'attente (capacite a repondre aux questions de base de l'equipe technique, a fournir des mises a jour sur les reclamations et a orienter l'appelant vers l'equipe competente, le cas echeant).



Dossiers de reclamation totale (creation et envoi de tous les documents requis conformement aux directives de l'Etat).



Appels initiaux aux detenteurs de privileges (appels visant a obtenir les informations de remboursement, les lettres de garantie et la copie du titre de propriete).



Appels initiaux aux proprietaires/assures (taches specifiques au client : elles servent a informer le proprietaire du dossier qui lui sera envoye).



Appels de suivi aux proprietaires/assures pour le suivi des documents necessaires ou des documents corriges.



Appels de suivi aux titulaires de privileges (pour les documents mentionnes ci-dessus lors de l'appel initial).



Envoi de dossiers revises aux proprietaires/assures, au besoin.



Respect des delais de cycle internes et d'autres criteres verifiables.



Approbations du courrier - Examen Tous les courriels seront traites afin d'assurer la conformite des documents aux directives de l'Etat.



Lancer le processus Autorisation de payer du proprietaire/assure a la compagnie d'assurance apres examen final de la conformite du dossier.



Surveiller et gerer une boite de reception partagee afin de s'assurer que les taches et les directives sont traitees et executees conformement a la politique de l'entreprise, aux delais et aux obligations contractuelles.



Autres taches assignees par la direction.



Exigences requises



Au moins un an d'experience en service a la clientele en bureautique



Formation : Diplome d'etudes secondaires



Maitrise des outils bureautiques de base et des produits Microsoft



Capacite d'identifier/analyser les titres de propriete des vehicules conformement aux lignes directrices de l'entreprise et de l'Etat



Capacite de travailler en etroite collaboration avec les services des vehicules de l'Etat et les entites detentrices de privileges



Capacite de resoudre des problemes



Capacite d'effectuer plusieurs taches a la fois



Maitrise des 10 competences cles de base



Capacite de travailler dans un environnement dynamique



Excellentes competences en communication, ecrite et orale



Excellentes competences et attitude envers le service a la clientele



Competences mathematiques de base



Capacite a Deleguer/prioriser le flux de travail



Capacite de travailler de maniere autonome ou en equipe



Capacite de lire et d'ecrire en anglais couramment et efficacement



Permis de conduire valide



Heures supplementaires occasionnelles au besoin



Parle couramment le francais


At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

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About

Copart, Inc

Retail Motor Vehicles
5001-10,000
Copart, founded in 1982, connects buyers and sellers around the world. Copart remarkets salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through internet sales utilizing its innovative VB3 technology. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others.



Copart currently operates in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (Copart.fi). Copart links Sellers to more than 750,000 Members in over 170 countries through our multi-channel online platform. Copart is also the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions.



Copart has a diverse and extensive inventory of nearly 125,000 vehicles available online every day, including early and late model cars, classics, trucks, SUVs, motorcycles, boats, jet-skis, snowmobiles and RVs. Vehicles conditions range from damaged cars that can be used as project vehicles for repair and automotive enthusiasts to non-damaged vehicles that need nothing more than a turn-of-a-key.



Because Copart is an online auction, Copart Members can browse inventory, set their own price and get great deals. If you are the highest bidder in the auction, you win the auction! And winning is awesome! Also, Members can shop our incredible inventory and find exactly what they need from their home computer, smartphone or other mobile device.



Copart is a veteran-founded company that celebrates veterans, active, reserve duty, and state guard soldiers at all levels. Along with awards, skills training programs and other benefits, Copart also offers two weeks of paid leave for non-activation orders such as training.