Job Description

Our Rogers Finance team is at the core of our organization, supporting all of our projects across every line of business. By providing financial support and guidance, our teams rely on our Finance partners to help make strategic, data-driven decisions that will have an impact on our growth and profitability for years to come.

Our Finance team is growing and is looking for like-minded thinkers who are passionate about telling stories through numbers to help take our investments in innovation to the next step. In turn, our Finance team is also committed to the growth and development of their team members. We offer advanced learning through Rogers Finance Transformation, support our colleagues in maintaining their professional designations, and offer a challenging work environment with fulfilling results to help balance both financial and business acumen.

Your journey is filled with limitless possibilities, Let's make your possible.

Process Improvement Specialist - Rogers Bank - 1 year contract

Working with the Operations team, the Process Improvement Specialist understands and applies process improvement, re-engineering methodologies, and best practice principles to design and implement process modernization and improvements to systems design and customer service delivery to enhance the customer experience for Roger's Bank customers.

The role is also heavily involved in the forecasting of third party expenses, design and monitoring of risks controls, analysing and documenting operational risk events and assisting with user access management.

Responsibilities:

Apply process improvement, re-engineering methodologies, and best practice principles to design and recommend process modernization and improvements. Assists with analysis, evaluation, and development of recommendations for system and process improvements and optimization.

Coordinate and manage analysis, evaluations and quality assessments for proper implementation of programs, systems specifications, and quality standards. Establish performance measures, monitor and analyze performance metrics to identify and implement performance based improvements.

Assist in the development of business models that will be used for budgeting, forecasting, trend analysis, and to identify new revenue or cost reduction opportunities. Tracking of and validation of operational costs from service providers. Tracking of OPEX to monthly and annual budgets.

Daily, weekly, and monthly balancing, reporting, and audit functions. Production of dashboards for management and executive consumption for product performance and trending against business goals. Assisting Director of Operations and Technology in conducting User Access reviews for key Banking Systems.

Shares in the responsibility for development, analysis and monitoring of key risks and corresponding controls including maintenance of Process -Risk -Control (PRC) library for the operations team.

May be required from time to time after hours (24/7/365 days) for production issue identification and resolution.

Other duties as assigned.

Qualifications:

• University under-graduate degree or college diploma.
• Experience in process analysis and re-engineering. An affinity for process improvement.
• Advanced MS Excel skills
• Strong analytical skills, problem solving skills, with a data orientated mindset.
• Ability to adapt and reprioritize work on multiple complex initiatives simultaneously.
• Knowledge of analytics and reporting software tools is preferred (e.g. SQL, PowerBI etc.)
• Strong financial acumen including budgeting, forecasting and financial analysis.
• Working knowledge of credit card operating systems and related interfaces is preferred

Schedule: Full time
Shift: Day
Length of Contract: 12 Months
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Banking & Operations
Requisition ID: 278933

Together, we'll make more possible, and these six shared values guide and define our work: * Our people are at the heart of our success

• Our customers come first. They inspire everything we do
• We do what's right, each and every day
• We believe in the power of new ideas
• We work as one team, with one vision
• We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .

Posting Notes: No Selection

Location:

Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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