Job Description

The Municipal Group of Companies is seeking a detail-oriented and proactive Process Improvement Coordinator to join our Bedford, NS office. In this role, you'll support the planning and execution of process improvement initiatives by coordinating projects, managing logistics, and maintaining systems that drive operational efficiency. This is a great opportunity to grow within a collaborative, fast-paced environment focused on continuous improvement.



Job Summary

The Process Improvement (PI) Coordinator will support the planning, execution, and delivery of continuous improvement initiatives across the organization. This role focuses on providing administrative, coordination, and project management support to the PI Lead, while also offering the opportunity to develop skills and grow into a more strategic, process-focused role over time. The PI Coordinator will play a key role in managing project logistics, maintaining tracking systems, and ensuring clear, timely communication between stakeholders.

Primary Duties and Responsibilities:

Project Coordination & Support



Organize and coordinate meetings, training sessions, and project-related events

Track project progress using tools such as Monday.com and proactively follow up on action items

Prepare and distribute meeting materials, agendas, and summaries

Support accurate documentation and reporting for active and past process improvement projects



Administrative Support



Manage calendars, scheduling, logistics, and communications for the PI Lead and project teams

Ensure timely follow-ups with stakeholders and support the smooth execution of training and committee meetings

Assist in preparing and maintaining internal process documentation, templates, and reference guides



Tools & Systems



Maintain project boards and dashboards in Monday.com or equivalent tools

Assist with creating simple forms, surveys, or workflows using platforms like Kissflow

Help develop and update process maps and standard operating procedures

Support the development of dashboards using Power BI, including gathering requirements, organizing data, and assisting with visualizing key metrics



Growth & Learning



Build familiarity with process improvement methodologies, tools, and best practices

Contribute to needs assessments and opportunity identification for new projects or improvement initiatives



Required Knowledge, Skills, Abilities, and Experience



Post-secondary degree or diploma in Business, Project Management, or a related field

Strong written and verbal communication, interpersonal, and organizational skills

Ability to manage multiple priorities and collaborate effectively across teams

Detail-oriented with a proactive, problem-solving, and results-driven mindset

Comfort working in a fast-paced, evolving environment

Interest in project coordination, process improvement, and organizational efficiency

Familiarity with Power BI or other data visualization tools (preferred)

Experience with digital tools such as Monday.com, Kissflow, or similar platforms (preferred)

Prior administrative, coordination, or project support experience (preferred)

What We Offer:

Comprehensive benefits and pension plan

Employee Referral Program

Company provided training and development

Opportunities for growth

Corporate discounts/events

Employee and Family Assistance Program

Plus many other incentives

Application Process:

Completed applications should be submitted to:

Human Resources

Attention:

Emily Siepierski

Via Email:

esiepierski@municipalgroup.ca



Please reference "Process Improvement Coordinator" in the subject line.



We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume.



We would like to thank all those who apply; however only those selected for an interview will be notified.