At Cole International, we've been breaking down barriers in global logistics for over 65 years. With a network spanning North America and beyond, we deliver seamless customs brokerage and freight forwarding services. We believe in providing exceptional service that goes above and beyond, always with a focus on trust, expertise, and teamwork.#
Why You'll Love This Role
As a Process Automation Analyst, you'll be at the heart of transforming how we work. Leveraging Optical Character Recognition (OCR) and Intelligent Document Processing software, you'll streamline customs processes, save time, and make a significant impact on efficiency. You'll be collaborating across teams, solving challenges with technology, and enhancing our operations to ensure compliance with Canadian Customs regulations.#
What We Offer
Competitive salary and benefits package
Continuous learning opportunities to stay ahead in automation and OCR technologies
A supportive and collaborative team environment
Growth opportunities within Cole International's expanding global network
Flexible working conditions
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What You'll Do
Use OCR software to process customs invoices and documentation, ensuring accurate data extraction
Develop and update data-scraping templates to capture essential information from various document types
Monitor and enhance OCR performance to improve speed and accuracy
Troubleshoot technical issues related to data extraction and collaborate with IT as needed
Identify opportunities to automate manual processes, making workflows more efficient
Ensure compliance with Canadian Customs clearance and industry standards
Provide training to team members on new tools and processes as they are introduced
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What You'll Bring
1-3 years of experience in Canadian Customs clearance, OCR software, or data extraction
Strong problem-solving and analytical thinking skills
Familiarity with OCR software and data-scraping tools
Ability to work collaboratively with cross-functional teams
Strong communication skills, both verbal and written
Adaptability and eagerness to learn new technologies and processes
Proficient in Microsoft Office, mainly Microsoft Excel
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Join Our Team
Ready to help us enhance our automation processes and ensure the smooth flow of customs operations? Apply now and be part of a company that values innovation and teamwork. Don't forget to include the hashtag
#ColeCareers
in your application submission!
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