Job Description

One of our printing and consulting clients is looking for a Printing and Bindery Associate
Length: 12 Months Contract with a possibility of extension
Location: Mississauga ON (on-site)
Working Hours: Monday - Friday, 8:30 am - 5:00 pm with 1-hour unpaid lunch
JOB DESCRIPTION:
This position is handling print & bindery. The position requires a lot of lifting and moving paper boxes and envelopes and the individual needs to be able to adapt to a fast-paced environment which requires a lot of walking and standing. The primary responsibility would be print & bindery, which includes operating equipment such as envelope insertion machines, hydraulic cutter, perfect binding machine, coil binding, folding and kitting. This job includes shipping and receiving, organizing inventory. We have a strong back-fill cross training strategy in place that requires everyone to train on all tasks. Previous experience would be an asset but the willingness to learn the business is important.
ESSENTIAL FUNCTIONS:

• Provides support to all Client Associate positions to facilitate client deliverables
• Provides backup and peak workload support
• Establishes support coverage schedules with Operations Managers and Site Leads
• Supports training of new employees, as required
• Supports administrative tasks, as required
• Communicates to Site Lead and Manager all process opportunities identified during support period
• Provides operational support for print, mail, courier and imaging equipment and operations
• Provides outstanding customer communications and client service
• Ability and willingness to learn and develop
• Travels to supported accounts using reliable dependable transportation
• Flexibility to adapt to various client environments in an organized and professional manner
• Ability to work in a team environment or single person environment with minimal supervision
• Able to lift and move up to 50 pounds

SKILLS:

• Ability to resolve and escalate issues
• Excellent verbal and written communications
• Excellent organizational and time management skills
• Ability to manage multiple tasks
• Computer skills
• Basic knowledge of file conversion or graphic arts applications such as Adobe Acrobat

EXPERIENCE:
6 months to 1 year experience delivering customer service
EDUCATION:
Minimum High School diploma or equivalent
URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.
The recruiter in charge of this role is Giovanni.
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!
Please note: Adherence to our end client\'s vaccination policy is a requirement.
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