Job Description

Title:

Principal Trainer - Training

Department:

Training - Lumeo

Hours of Work:

TemporaryFull-Time Position (Approximately 18 months); Days

Salary:

Class 05 - $43.43-$52.13 per hour

Union:

Non-Union

Location:

Virtual/Remote

PRIMARY FUNCTION

The Principal Trainer is responsible for developing and updating the training program for their respective functional area with the aim of increasing end user adoption and ongoing proficiency of the Regional Health Information System across the South East Hospital Cluster. This includes developing training content, setting and sustaining the training environment, logistics and ensuring all local trainers are trained and able to deliver training successfully at their local organizations.


Within this role the employee is accountable for contributing to the delivery of the Regional Health Information System (RHIS) strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

RESPONSIBILITIES & DUTIES INCLUDE

:

Develop training content, environment, and documentation

Develops role?based training content, independently using a variety of software programs, tools, and applications such as Microsoft Office Designs, develops and maintains instructional materials (job aids, curriculum documents) based on system and workflow updates Assists with building and testing training environments (Library/Wiki), and provides support and troubleshoots issues. Regularly collaborates with appropriate systems analysts/workstream managers to incorporate feedback, validates workflows to develop and update training materials.

Deliver training and credentialing

- Planning and supporting the delivery of training the trainers at partner organizations:
Trains and credentials classroom trainers from partner organizations to ensure they can successfully deliver training at their respective organization May train end users in case of unforeseen circumstances limiting availability of local trainers Collaborates with other trainers by co?facilitating classroom instruction and assisting with exercises as needed Prepares training lessons, prints materials, and sets up the training room and environment prior to the training session Presents information verbally and in writing in a clear and easy?to?understand manner Gathers feedback on the effectiveness of training and incorporates changes in the training curriculum or method as required

Support Training Manager

Supports training manager to evaluate opportunities for improving and optimizing the delivery of training to end-users, in conjunction with training local trainers. Provides relevant input into training strategy, work plan and resource plan, as required. Communicates and escalates issues to training manager as appropriate. Leads and facilitates on-going team meetings. Serves as an expert educator to internal staff and identifies trends that may require additional training focus. Manages projects by prioritizing them and by creating and adhering to timelines. Identifies end-user related issues and concerns and communicates the same to system teams for discussion and resolution.

Education and Learning

Maintains working knowledge of their application, workflows and common issues faced by end-users. Learns new content and consults with subject matter experts to develop training materials and answer any participant questions. Stays updated with industry best-practices and learning methodologies



NOTE - The above duties are representative but are not to be construed as all-inclusive.

BASIC QUALIFICATIONS

:
Undergraduate Degree, Post-secondary education in Educational Technology, Information Technology, Business Administration, or Adult Education, or equivalent combination of education and related experience. 3+ years of training experience. Prior training experience and expertise. The ability to learn new content and leverage that knowledge to develop strong training programs. Ability to develop and deliver formal presentations. This includes consistently and clearly presenting scripted training materials to large groups, and to conduct engaging and effective training sessions to diverse audiences and handling questions from the audience. Ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing. This includes targeting the amount, style, and content of the information to the needs of the receiver. Knowledge and understanding of clinical/ancillary workflows as well as policy and procedures is beneficial. Ability to adapt and pivot to challenging virtual and in person classroom situations & personalities. Excellent prioritization, organizational, and people management skills. Demonstrated ability to work effectively with little direct supervision and taking ownership of work activities and ensuring training sessions and supporting materials meet standards. Experience with learning management systems, instructional design software, and other technological tools that are used to develop and deliver training programs or improvement initiatives within your respective unit or departments (i.e. Articulate 360 or Captivate) preferred. Working knowledge of common MS-Office products (Excel, PowerPoint, Word). CTDP (Certified Training and Development Professional), preferred. Proven ability to attend work regularly. Satisfactory criminal reference check and vulnerable sector search required.

PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee's Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.