Job Description

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as the Principal Program Manager - Communications supporting Datacenter Operations Americas.

Microsoft\xe2\x80\x99s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As the Principal Program Manager - Communications, Datacenter Operations Americas, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft\'s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than one billion customers and twenty million businesses in over ninety countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Microsoft\xe2\x80\x99s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

As a successful Principal Program Manager Communications, Datacenter Operations Americas, your day-to-day work will include:

People Management - Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

Model - Live our culture; Embody our values; Practice our leadership principles.

Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.

Care - Attract and retain great people; Know each individual\xe2\x80\x99s capabilities and aspirations; Invest in the growth of others. * Develop and execute a comprehensive DCOPs communications plan aligned with business objectives and company values.

• Lead strategic communication projects, including organization-wide initiatives and leadership communication.
• Manage DCOPs\' intranet, newsletters, notifications, and town hall meetings.
• Utilize diverse communication channels to foster awareness of organizational goals and culture.
• Craft impactful employee communications, especially regarding safety, security, and engagement.
• Demonstrate leadership traits like initiative, self-organization, and strategic thinking.
• Prioritize customer service, diplomacy, and meticulous attention to detail.
• Lead and develop a small to medium-sized team.
• Implement and oversee organization-wide communication initiatives with project management skills.
• Cultivate essential business relationships and drive change management activities.
• Stay current on evolving technologies and adapt to the company\'s culture and evolution, particularly in a tech-driven environment like Microsoft.
• Embody our

and .

Qualifications:

Required/Minimum Qualifications

• Bachelor\'s Degree in relevant field (e.g., Business Administration, Management, Communications, Public Relations, Brand Management) AND 8+ years experience in strategic organizational communication, media relations, public relations, information research, and brand management, business planning, strategy, project management, human resources, or business-related roles

• OR equivalent experience.
• 8+ years\' experience working closely with senior leadership and promote collaboration among cross-functional teams in the field of communications.
• 5+ years of experience in people management and leadership

Additional or Preferred Qualifications

• Bachelor\'s Degree in relevant field (e.g., Business Administration, Management, Communications, Public Relations, Brand Management) AND 10+ years experience in strategic organizational communication, media relations, public relations, information research, and brand management, business planning, strategy, project management, human resources, or business-related roles

• OR Master\'s Degree in relevant field (e.g., Business Administration, Management, Communications, Public Relations, Brand Management) AND 7+ years experience in strategic organizational communication, media relations, public relations, information research, and brand management, business planning, strategy, project management, human resources, or business-related roles
• OR equivalent experience.
• Proficiency in Tools: An excellent understanding of communication publishing tools.

Business Management M6 - The typical base pay range for this role across Canada is CAD $156,000 - CAD $309,500 per year.

Find additional pay information here:

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

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