Job Description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.



AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.



The Security Operations Centre (SOC) Team, leverages our people, processes and technology to deliver world class threat identification and protection for our customers' and their data. Companies are recognizing the need to leverage behavioral threat detection for threats more accurately and help protect against insider threat. With this in mind, we work tirelessly to drive improvements across our security services and accelerate our customers' digital journey in a safe and trusted environment.

Your Impact:

A Security Operations Centre (SOC) role at OpenText is more than just a job; it's an opportunity to impact lives. As a key contributor, you'll be instrumental in utilizing behavioural analytics and advanced threat-hunting technologies to detect and analyze emerging threats, define attack paths, and track threat actors and their tactics, enabling the development of robust behavioural models and proactive defense measures. You will help to extract data and remove the noise to pinpoint internal and external threats. Our client base is global and in nearly every industry.

Position Overview:

We are seeking a highly skilled and experienced Security Operations Center Tier 3 Analyst with specialized expertise in content development, Digital Forensics and Incident Response (DFIR), offensive techniques, and malware analysis. The ideal candidate will be responsible for advanced threat detection, incident response, malware analysis, and the development of security content such as playbooks, procedures, and signatures to enhance our security monitoring capabilities.

As a Principal Service Manager, you will:

Bachelor's degree in Computer Science, Cybersecurity, or a related field; Possess 10-15 years of previous professional experience and able to work in shifts and weekends. Lead advanced incident response activities, performing in-depth root cause analysis and guiding containment and recovery efforts. Detect and respond to sophisticated cyber threats, including APTs, using advanced tools and threat analysis techniques. Design and maintain detection content, including custom signatures, TTP-based rules, and purple team-driven procedures. Conduct proactive threat hunting to identify hidden threats and anomalous behavior across enterprise environments. Continuously research emerging threats, attack techniques, and malware trends to improve SOC readiness. Collaborate with SOC teams, threat intelligence analysts, Malware Experts and incident responders to enhance detection and response strategies. Mentor junior analysts, drive knowledge-sharing initiatives, and help mature SOC capabilities. Possess deep technical expertise in malware analysis, reverse engineering, SIEM/EDR/NDR tools, and scripting (Python, PowerShell); hold advanced certifications (e.g., CISSP, GIAC, (GREM, GCFA, GNFA), CEH, OSCP) or equivalent are highly preferred.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.