Requisition ID: 361625Position Number: 20065918Posting End Date: June 28, 2024City: WinnipegEmployer: Winnipeg Regional Health AuthoritySite: WRHA Community Health Services - Access River EastDepartment / Unit: Primary Care Clinic River EastJob Stream: ClinicalUnion: CUPEAnticipated Start Date: 07/02/2024FTE: 1.00Anticipated Shift: Days;Evenings;WeekendsWork Arrangement: In PersonDaily Hours Worked: 7.25Annual Base Hours: 1885Salary: $20.768, $21.245, $21.781, $22.345, $23.002, $23.586Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We\'re united by a shared commitment to excellent and equitable health care.Position OverviewReporting to the Primary Care Manager, this role functions as a key member of the Primary Health Care Team and is responsible to manage client\'s overall clinical visit. The incumbent performs a variety of Administrative and Team functions and acts as the client\'s key point of contact with their Team. This role focuses on developing and maintaining strong relationships with clients, Team members, and other professionals through direct participation in client care activities. This role is the face of a customer service system and ensures clients consistently receive responsiveness, caring, and concern. Empathy, compassion and quality are at the core of the primary care clinic\'s customer service system. The Primary Care Assistant must possess excellent customer service skills to assure all clients, that they are the Team\'s only priority during their visit. This role requires an understanding of advanced access principles and concepts to support access and patient flow within an inter-professional environment.This position will be responsible for arranging, managing and maintaining appointments, schedules and client (records), and site organization and environmental control. The incumbent must contribute to a respectful, safe and culturally appropriate work environment, and participate in workload sharing within their Team and the overall clinic as needed.Experience
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