Job Description

We are seeking a Pricing and EDI Coordinator based in our Milton location to join the Customer Service team. This is a fully on-site role in our Milton, ON head office.


This is a 12-month contract role.

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Your future team:

You will be part of a team that consists of 3 members, and you will provide support to ensure successful development and maintenance of our EDI and Pricing programs for Rockwool North America, contributing to our company's goal of customer satisfaction and growth. The Pricing and EDI Coordinator reports directly to the Customer Success Manager.

What you will be doing:

Each day brings new challenges and opportunities, but a typical day may entail:


Preparing templates for EDI mapping and Pricing Updates Performing pricing calculations and analyses using Microsoft Excel Assisting in the successful implementation of price increases and onboarding new EDI customers Support testing during SAP, UAT upgrades and implementations Creating and maintaining Customer Master Data in SAP including EDI customer requirements Assist with setup and maintenance of tables associated with EDI operations Monitor, troubleshoot and analyze EDI activity, ensuring all transmissions are executed as required Address and resolve EDI errors daily in conjunction with Customer Service team Maintain UPC master list and assign UPCs for new items Liaising with several members of Supply Chain, Finance and Product Management during updates to product pricing and packaging o Adhere to pricing procedures And above all, take pride in relationship building to set our customers and ROCKWOOL up for continued success

What you bring:

You have a rock-solid customer service background with 3-5 years' experience using SAP Basic knowledge of Electronic Data Interchange (EDI) systems Graduated from a post-secondary institution in business, communications, or an equivalent field Exceptional oral and written communication skills Proficient with Microsoft Excel, Word, and Outlook o Positive and professional demeanour Detailed Oriented and elevated level of accuracy Excellent analytical and problem-solving abilities Strong organizational and multi-tasking skills

What we offer:

Competitive Pay & Benefits from Day 1:

Comprehensive medical, dental, massage therapy, and vision plans.

Retirement Pension Matching Program

Paid Time Off:

Generous PTO, paid holidays, and top up plans for maternity and paternity leave.

Educational Assistance & Career Growth:

Invest in your future.

Wellness Perks

: Fitness reimbursement and EAP access.

Safety First:

Company-provided PPE and programs to keep you protected

Who we are:

Founded in 1937 in Denmark, ROCKWOOL transforms volcanic rock into sustainable, innovative products that improve lives and communities. With over 12,000 employees across 51 manufacturing facilities in 40+ countries, we share one common mission:

to release the natural power of stone to enrich modern living.

Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Work Environment & Conditions:

Our offices are designed to inspire collaboration, creativity, and meaningful social interactions., empowering employees to achieve balance and bring their best selves to work. ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives, community involvement, and sustainability efforts, we strive to create a positive impact in the communities we serve.

Our Culture and Commitment:

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard. With employees representing 79 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination. At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call "

The ROCKWOOL Way

". This cultural foundation reflects our core values: ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer.

We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.