--------- Analyze and provide advice on the managerial methods and organization of an establishment
Develop quality management and quality assurance standards
Conduct research to determine efficiency and effectiveness of managerial policies and programs
Propose improvements to methods, systems and procedures
Plan the re-organization of operations
Provide customer service
Oversee development of communication strategies
Manage knowledge
Plan and control budget and expenditures
Direct and advise staff in the development and implementation of service quality assessment strategies
Supervision
--------------- 1 to 2 people
Computer and technology knowledge
------------------------------------- MS Excel
Data analysis software
Work conditions and physical capabilities
--------------------------------------------- Fast-paced environment
Tight deadlines
Attention to detail
Personal suitability
------------------------ Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Employment terms options
---------------------------- Evening
Shift
Experience
-------------- 2 years to less than 3 years
Employment terms options
---------------------------- Morning
Day
Weekend
Health benefits
------------------- Dental plan
Health care plan
Vision care benefits
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 30 to 35 hours per week
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