Job Description

Provides a variety of digital printing, pre-press services, and finishing work such as building job tickets, imposition, document building, digital file repair related to file construction and colour issues, scheduling and prioritizing work orders, bindery work, and customer service. Operates digital equipment, bindery equipment, and cash registers. Processes orders and updates information within a print management information system (Printshop Pro).





MAJOR DUTIES & RESPONSIBILITIES


Produces and programs documents for print using predefined components and graphic creation software. Provides accurate materials for production.

Creates job tickets through print management system.

Coordinates Print Services work by scheduling and prioritizing work orders. Processes print orders through web services. Creates and updates electronic workflow documentation.

Ensures integrity and quality of electronic documents for print through assessment or repair. Liaises with Copyright to ensure documents have been reviewed and approved. Provides proof documents.

Provides technical advice to clients.

Operates print equipment.

Maintains, cleans and provides minor service repairs to equipment.

Assists with cost estimates on print work orders.

Provides face-to-face customer service, including operation of cash register.

Provides support to the student printer fleet by replacing toner and filling paper.



REPORTS TO

Manager, Ancillary Retail Services



QUALIFICATIONS

EDUCATION:


Grade 12, plus completion of a relevant two-year diploma, or a minimum two-year apprenticeship in graphic, pre-press skills.




EXPERIENCE:


Four years' experience with digital prepress software applications including: + Demonstrated ability in the use of document management and creation software
+ Experience utilizing print equipment
+ Retail experience in a customer-facing role



SKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB


Ability to deal with others effectively Ability to communicate effectively both verbally and in writing Ability to organize work Ability to operate related equipment such as digital printing equipment, bindery equipment, and cash register. Ability to operate print management software applications




WORKING CONDITIONS


* Ability to lift weights over 10 kg